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RBM of Alpharetta

Alpharetta, GA

5.0
5,498 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,498 reviews

February 05, 2023

Friendly and very efficient. They answered all of questions and made us feel comfortable. Highly recommended. More

by Johnbu4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reagan Sparkman
Feb 07, 2023 -

RBM of Alpharetta responded

Thank you, John! Your kind words do not go unnoticed. We really appreciate it. Bill is a wonderful salesman and we are so glad that your experience matched that. Thank you so much for sharing your experience with us. Congratulations and happy driving! Sincerely, RBM of Alpharetta

February 04, 2023

I have been a customer of this location since it opened here in Alpharetta. Rich Alder in Sales is very knowledgeable, easy to work with, and not pushy. Steve Byrd and the Service Department have always More

by Aimee_D
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Alder
Feb 07, 2023 -

RBM of Alpharetta responded

Thank you, Aimee, for your continued loyalty and buisness! Your wonderful review is greatly appreciated. We are thrilled to hear that you have had an overall positive experience with all parts of RBM of Alpharetta. We hope that Rich, Steve and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Happy driving, RBM of Alpharetta

February 04, 2023

Juwan Shields is a young talent and got a lot of knowledge on the modern cars. Thanks Juwan. More

by jitendrarout
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Feb 07, 2023 -

RBM of Alpharetta responded

Thank you, jitendrarout, for the kind words! We are pleased to hear that Juwan took excellent care of you during your visit. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 03, 2023

Juwan was a very helpful and knowledgeable salesperson. I had questions pertaining to the "mild hybrid" vehicles. Juwan was helpful and extremely patient. He explained technology and helped put my mid at e More

by mdpratcher1
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Feb 07, 2023 -

RBM of Alpharetta responded

Thank you, Mdpratcher1! We really appreciate your kind words about Juwan and RBM of Alpharetta. We are so glad that Juwan was able to provide you with such a positive experience! Your complete satisfaction is our main priority and we would be happy to answer any further questions you have. Best wishes! RBM of Alpharetta

February 01, 2023

I had a phenomenal experience at this dealership. My Salesman Reza Azizi was amazing and had exceptional service. More

by David Jacobs
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

RBM of Alpharetta responded

Thank you, David, for your kind words. Juwan is fantastic and we are so glad that your experience matched that. Thank you for sharing with us! All the best, RBM of Alpharetta

January 31, 2023

Juwan Shields - is kind and helpful . He is very attentive and detail oriented. He is very nice to customers. More

by suevarughese1989
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
January 31, 2023

Reza Azizi gave great service. He was very helpful and was very intelligent through the whole experience. More

by Jake Canter
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

RBM of Alpharetta responded

Thank you, Jake, for the wonderful review. We are pleased to hear that Reza took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

January 31, 2023

I called the dealership this morning to get my Mercedes me app connected. Spoke to Royce on the phone, within two minutes. I had an email sent to me and within 20 minutes everything was paired and connecte More

by Hannahdunagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

RBM of Alpharetta responded

Thank you, Hannah! Your wonderful review is greatly appreciated. We are so happy to hear Royce took excellent care of you during your visit. We always aim to make the buying experience as smooth and painless as possible. Thank you for taking the time to share your experience with us. Happy driving! Sincerely, RBM of Alpharetta

January 30, 2023

Our experience with Dan Berry and the entire crew at RBM of Alpharetta was the best car buying experience we've ever had. Dan was considerate of our time, inquisitive of our needs and expectations, and he p More

by zdrahal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

RBM of Alpharetta responded

Thank you, Zdrahal! We really appreciate the wonderful review, and thank you for your business. We're delighted to hear Dan and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 29, 2023

Thanks to Mr. Dan Berry , Dan made the purchase as pleasing as possible,Very honest and professional in everyway Thanks again Dan for your hard work you made buyi More

by jeffbolton206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

RBM of Alpharetta responded

Thank you very much, Jeff. We are grateful for the kind words, and we thank you for your business. We're delighted to hear that Dan took excellent care of you, and made you feel welcomed at every visit. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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