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RBM of Alpharetta

Alpharetta, GA

5.0
5,498 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,498 reviews

February 16, 2023

Kyle Edson was my salesman. He was extremely professional and knowledgeable. He did not pressure me in anyway. I trusted what he told me and in the end very happy with my d More

by jashmcneal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

RBM of Alpharetta responded

Thank you, Jashmcneal. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Kyle could provide you with an exceptional buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 14, 2023

I've been doing business with RBM since 1987 and was delighted when they opened the McFarland Rd Store. The Service department has been helpful over the years, but this is my first purchase in quite som More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

RBM of Alpharetta responded

Wow! Thank you, Jack! We are so grateful for your loyalty over the years. We are so glad that our service department and John Sauer took excellent care of you during your visits. We look forward to seeing you again. Thank you for taking the time to share your experience with us. All the best, RBM of Alpharetta

February 11, 2023

Just finished getting our 4th vehicle from David Wang of RBM of Alpharetta!! Obviously this being a repeat purchase from the same dealership says a lot about how we think about this place of business. Dav More

by Mischris0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang
Feb 16, 2023 -

RBM of Alpharetta responded

Thank you, Mischris0! We really appreciate your kind words! David is a fantastic sales representative and we are so glad that your experience matched that. If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

February 08, 2023

Exceptional customer service, Reza fantastic personality and knowledgeable. Reza took great care of us yesterday. More

by GCunningham3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

RBM of Alpharetta responded

Thank you, Glenda, for the wonderful review. We are pleased to hear that Reza took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

February 08, 2023

Juwan was very helpful and knowledgeable. He was very nice and it was no pressure to buy right away. More

by mremanuel
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Feb 13, 2023 -

RBM of Alpharetta responded

Thank you, mremanuel! We really appreciate the kind words. We are pleased to hear that Juwan took excellent care of you during your visit. Your 100% satisfaction is our priority, and we do what we can to make the your experience with us the best it can be. Sincerely, RBM of Alpharetta

February 08, 2023

Juwan was amazing! They don’t have the car I want but he he has committed to looking for us ❤️ More

by dnika
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
February 07, 2023

Juwan shields was amazing he helped us with everything. He did a amazing job. 5 star review. More

by krushangp09
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
February 07, 2023

He was really helpful and kind person and suggested us a good options we would like to work with him again. More

by nehal.patel1016
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
February 07, 2023

Andy was one of the most courteous, likeable salesmen we have ever met. He was helpful and is truly an outstanding asset to your organization. More

by art1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers
Feb 13, 2023 -

RBM of Alpharetta responded

Thank you, art1123, for the wonderful review. We are pleased to hear that Andy took excellent care of you during your visit. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 06, 2023

Juwan Shields was professional, transparent, efficient, and very knowledgeable. He showed many different options without pressuring me and ultimately helped me find the right car for me and my family. I lo More

by drbaharanyi
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
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