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RBM of Alpharetta
Alpharetta, GA
5,498 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,498 reviews
March 01, 2023
Reza was great to work with! Very professional and helpful. No pressure. I would highly recommend him to anyone. Thank you! Very professional and helpful. No pressure. I would highly recommend him to anyone. Thank you! More
by cmiller
February 27, 2023
I bought a Kia Telluride from RBM of Alpharetta to surprise my wife. Bill Favini was the sale consultant that helped me through the process and made the process smooth and easy. Bill was upfront, hone surprise my wife. Bill Favini was the sale consultant that helped me through the process and made the process smooth and easy. Bill was upfront, honest and patient with my purchase, which took several days with my work and time to secure my loan with my credit union. Bill gave me the upmost customer service even though I did not purchase a Mercedes Benz. I can't give Bill all the credit, the whole team was great, from the service department getting the vehicle ready and the finance department not pushing extra cost on my loan. I dread dealership, but so glad I found RBM of Alpharetta!! More
by Andrew_moon84
February 27, 2023
My first experience with Mercedes has been very good. Our salesman, Andy was very nice and helpful. Good communication, good buying Experience, Our salesman, Andy was very nice and helpful. Good communication, good buying Experience, More
by ckdcrew
Employees Worked With
Reagan, Andy Sayers
February 25, 2023
Gwen gave exceptional service She explained everything in detail and responded on time. By the time I got there everything was ready to go.. thank you Gwen in detail and responded on time. By the time I got there everything was ready to go.. thank you Gwen More
by Khanfero@gmail.com
Employees Worked With
February 21, 2023
Always a great experience with Mr Dan at RBM Alpharetta, He listens and made sure I was knowledgeable about the whole process, All my worries and questions were answered. Mr Dan went above and beyond to ma He listens and made sure I was knowledgeable about the whole process, All my worries and questions were answered. Mr Dan went above and beyond to make sure I got the exact car I wanted at a great deal, This is my second time purchasing a car here and it’s always the same pleasant experience, Honesty and No pressure. Thanks so much I sincerely appreciate. More
by Lara
February 21, 2023
As always Reza together with RBM of Alpharetta provided us top service. We feel save purchasing our cars from there knowing we are taken care of. us top service. We feel save purchasing our cars from there knowing we are taken care of. More
by Mb
February 21, 2023
Dan was such a pleasure to work with! He was super patient as my husband and I test drove multiple vehicles, and we did not feel pushed into the sale. Being pregnant, I appreciated that D He was super patient as my husband and I test drove multiple vehicles, and we did not feel pushed into the sale. Being pregnant, I appreciated that Dan focused on our needs as parents, and understood when we wanted to take a break for lunch before making a decision. He communicated very well during the actual purchase portion, keeping us updated and making sure things moved along in all departments, even on a busy Saturday. It was a very pleasant car-buying experience, and I would recommend him and this dealer for anyone interested in Mercedes. They obviously keep all departments well-staffed so there is never a long wait for finance, detailing, or your full tour of all the car’s features by their delivery specialist before you drive off the lot (another perk we have never experienced at a dealership prior). Five stars all around. More
by kcbayer
February 21, 2023
Royce was a terrific salesman and met all my needs! He made the process quick and painless! He made the process quick and painless! More
by ALEX
Employees Worked With
February 21, 2023
Great experience at RBM of Alpharetta! Andy Sayers was professional, patient and helpful though we were looking at a pre-owned non-Mercedes vehicle. He eventually managed to get us a reaso Andy Sayers was professional, patient and helpful though we were looking at a pre-owned non-Mercedes vehicle. He eventually managed to get us a reasonable offer and the vehicle has been amazing! The finance office was great as well, explaining the various available plans without trying to hard sell. We were in and out the door within the hour. : ) More
by JC
Employees Worked With
Andy Sayers
