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RBM of Alpharetta
Alpharetta, GA
5,498 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,498 reviews
April 01, 2023
Dealership is very neat and well organized. The staff is courteous and willing to assist. The staff is courteous and willing to assist. More
by Angirish
April 01, 2023
Exceptional customer service, as well as the staff is very competent about the product they are selling to the client. very competent about the product they are selling to the client. More
by Rene
March 31, 2023
If you are looking for a no hassle, easy going and reliable salesperson I would recommend Vadim Russu. He help me from start to finish with a customized vehicle. Never felt pressured to buy and he was reliable salesperson I would recommend Vadim Russu. He help me from start to finish with a customized vehicle. Never felt pressured to buy and he was very knowledgeable. More
by Business Consultant
March 31, 2023
John makes the process of leasing or buying a vehicle very simple and efficient. I will becoming back to him for my next car purchase! very simple and efficient. I will becoming back to him for my next car purchase! More
by Mrkgator63
Employees Worked With
March 31, 2023
Customer facilities while they wait should in better than what it is. I am saying this in comparison with other luxury car dealerships. what it is. I am saying this in comparison with other luxury car dealerships. More
by Hamid and Hamidah Kazani
March 30, 2023
Bought my car off lease. Pleasant experience and everyone at RBM with whom I had contact was very helpful and professional. Dealt primarily with John Sauer and he kept me wel Pleasant experience and everyone at RBM with whom I had contact was very helpful and professional. Dealt primarily with John Sauer and he kept me well informed during the process. More
by 1948bob.thomas
March 29, 2023
Jeff Twiggs at RBM of Alpharetta made the process of buying my dream car as stress-free as possible. He was knowledgeable and patient without being overbearing. I highly recommend Jeff if you are in t buying my dream car as stress-free as possible. He was knowledgeable and patient without being overbearing. I highly recommend Jeff if you are in the market for a new vehicle! More
by fallonhartsell
March 29, 2023
I saw the vehicle I purchased on line, everything from sales to the business office was seamless. I drove five hours to the dealership, drove the car, signed paperwork, and was on my way in less than hour sales to the business office was seamless. I drove five hours to the dealership, drove the car, signed paperwork, and was on my way in less than hour. it was perfect. More
by michaeldellinger
March 27, 2023
Reza provided outstanding service throughout the entire buying process for my GLB 250. He was very knowledgeable about the three cars I test drove, was patient in answering all of my questions, and at no buying process for my GLB 250. He was very knowledgeable about the three cars I test drove, was patient in answering all of my questions, and at no time did I ever feel pressured into buying anything. He showed genuine concern about the vehicle needs of my family and I and spent a lot of time explaining how each of the cars I looked at might meet those needs. I have purchased a number of cars over the past 20+ years and Reza is by far the best salesman I have ever worked with. Kudos to him and everyone else at RBM Alpharetta that worked with me in the purchase of my car. More
by G7474
