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RBM of Alpharetta

Alpharetta, GA

5.0
5,569 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,569 reviews

October 28, 2024

Linda Luu has such a great attitude, she makes your car shopping journey a breeze. I will definitely refer all my friends and family. Thank you Linda! More

by jewelsashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

RBM of Alpharetta responded

Hello Jewelsashley, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Linda Luu and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best Regards, RBM of Alpharetta

October 28, 2024

We had the privilege of working with Dan Berry and on a scale of 1-10 I give him a 15. Dan understands the stress of buying a car and treating folks kindly and with respect. We walked away with our new ca More

by carlkl1632
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jolon Scott
Oct 29, 2024 -

RBM of Alpharetta responded

Hello Carlkl1632, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Dan Berry. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 28, 2024

Vadim was a pleasure to work with - he made the buying experience enjoyable. He was responsive and helpful throughout the process. Thank you, Vadim! More

by Jwes211
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

RBM of Alpharetta responded

Hello Jwes211, Thank you for choosing RBM of Alpharetta! Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Vadim Russu. Please let us know if we can be of any further assistance to you now or in the future. Best Regards, RBM of Alpharetta

October 27, 2024

First-class experience with RBM of Alpharetta! Jeff Twiggs was my sales consultant, and he was amazing. Very professional and very knowledgeable about the Mercedes brand. He was very thorough in More

by wheatleyp1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not write down the name of the receptionist who greets you when you step into the dealership, she provides the first impression and she is wonderful. Also the young man who came out to Armor all the tires was very nice and he took a photo for us. , Deisi Pizano
Oct 29, 2024 -

RBM of Alpharetta responded

Hello Wheatleyp1, Your incredibly detailed and heartfelt review truly made our day here at RBM of Alpharetta. Thank you so much for taking the time to share your positive experience with us, and we want to extend our sincere thanks for your kind words about Jeff Twiggs. It's clear from your review that Jeff left a lasting impression on you with his exceptional service, expertise, and dedication. At RBM of Alpharetta, we're incredibly proud of the caliber of our team members, and it's wonderful to hear that Jeff exemplifies the values of our dealership. Your satisfaction is our top priority, and we're committed to providing you with the highest level of service and support throughout your Mercedes journey. Whether you're in need of assistance, have questions, or simply want to chat about your Mercedes, please know that we're always here for you. Your feedback is incredibly valuable to us, and we want to assure you that we'll share your praises with Jeff Twiggs and the entire team. We're grateful for your trust in us, and we can't wait to welcome you back to our dealership soon for another exceptional experience. Best Regards, RBM of Alpharetta

October 27, 2024

I called RBM of Alpharetta on a Monday afternoon, Dan Berry picked up the phone and 3 days later I was in my new Mercedes. He was super quick, extremely responsive, and a pleasure to work with. Lisa the More

by Mary M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Mary, Our team was elated to read that Dan Berry took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Regards, RBM of Alpharetta

October 26, 2024

Linda was amazing! She was patient and knowledgeable. She took her time and explained everything about each car I looked at. She made the buying process as stress-free More

by laurenkaiser19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
ADIL CHAUDHRY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hello Laurenkaiser19, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Linda Luu ensured you had a great time while searching for the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 21, 2024

Excellent customer service! Very smooth and quick transaction. Thank you team RBM! Top marks to everyone who assisted us, said hello and treated us so well! More

by Silver-Metallic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hello, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Regards, RBM of Alpharetta

October 21, 2024

After a recent car accident, I found myself in need of a new car. I began the process online at RBM of Alpharetta. Lori Mohr introduced herself to me and immediately I felt a connection. She listened and More

by Shelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hello Shelley, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Lori Mohr ensured you had a great time while searching for the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 21, 2024

My husband and I had a great experience at RBM of Alpharetta thanks to Lori who made the unenjoyable outing of car shopping enjoyable! Highly recommend you ask for Lori when looking for your next veh More

by jennalynnrobinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Jennalynnrobinson, Thank you so much for the 5-star review! We appreciate your kind words about Lori Mohr. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 20, 2024

Great dealership! Very friendly, helpful and efficient. Reza was great to work with. Got me exactly what I wanted! More

by Jillvp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hello Jillvp, Thank you so much for the 5-star review! We appreciate your kind words about Reza Azizi. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

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