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RBM of Alpharetta

Alpharetta, GA

5.0
5,763 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,763 reviews

April 13, 2011

This was our first time buying a Mercedes and I must say it was an extremely pleasant experience...Our salesman was awesome. Very professional and personal. Thanks Reza for helping us get the car we wante More

by jillg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reza Azizi
Jun 23, 2011 -

RBM of Alpharetta responded

Thanks so much for your compliments about RBM North and Reza! He is a wonderful part of our team and a true professional who cares about his customers. Congrats on joining the Mercedes-Benz family!!!! ~ RBM of Atlanta-North

April 11, 2011

I drove up in a pickup loaded with lumber for my days work. Reza treated me as if I drove up in a Rolls Royce. He had prompt responses to my questions and they were all the right answers. By that afterno More

by scott12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reza
May 11, 2011 -

RBM of Alpharetta responded

Reza is a true professional! Thanks for your business! ~ RBM North

April 10, 2011

This was my first time buying a Mercedes and it was an excellent experience. David Wang was very professional and down to earth. Other Mercedes dealerships I’ve been to were not as helpful or friendly a More

by bhyden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, David Wang
May 11, 2011 -

RBM of Alpharetta responded

Thanks for your business and compliments! ~ RBM North

March 31, 2011

Bill Favini and his sales team went above and beyond what we ever expected...their price was exactly where we wanted to be...they offered us a 1.9% finance rate and gave us top trade value on our trade in... More

by rlbrooks8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Favini
Apr 01, 2011 -

RBM of Alpharetta responded

Thanks so much for the compliments for Bill. He truly cares for his customers and a true professional. Thank you for your review! ~ RBM North

March 30, 2011

Andy Sayers is a very easy person to deal with when it comes to buying a car. He is very willing to go as far as he can go to get you the deal you need. I went in and gave him a budget, and he showed me More

by hottoddy8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Randy Powell, Andy Sayers
Apr 08, 2011 -

RBM of Alpharetta responded

Thank you for your Online Review. Andy is a great asset to our organization and a true professional. We appreciate your business and look forward to assisting your automotive needs in the future! ~ RBM North

March 27, 2011

David is the consumate professional. He greeted my wife and I at the door with a warm handshake and a big smile. We immediately advised David that our 2008 BMW was coming off-lease and we were simply shop More

by dfortier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Wang, David Wang
Apr 08, 2011 -

RBM of Alpharetta responded

Thank you for your Online Review. David Wang is a great asset to our organization and wonderful to work with. We appreciate your business and look forward to assisting your automotive needs in the future! ~ RBM North

March 26, 2011

This is second car I have purchased from Bill Favini and he is the reason I came back to RBM of Atlanta North Mercedes Benz. He truly cares about his customers and fully understands that your happiness and More

by steve nave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Favini
Apr 08, 2011 -

RBM of Alpharetta responded

Thank you for your Online Review. Bill is a great asset to our organization and a true professional. We appreciate your business and look forward to assisting your automotive needs in the future! ~ RBM North

March 25, 2011

As a guy in my early 20s, I've found that most luxury car dealerships tend to see me as a waste of time. This was not the case at RBM North. My sales associate, Adam Denault, was incredibly accommodating, ev More

by pvalencia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Denault
Apr 08, 2011 -

RBM of Alpharetta responded

Thank you for your kind words on Adam and our Team. We appreciate your business and look forward to seeing you the next time or near future! ~ RBM North

March 24, 2011

This was a great experience. Adam Denault was undoubtedly the most knowledgeable, courteous and patient salesman during our decision to purchase a new E350. All the departments at RBM, sales, fi More

by housefly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Denault
Apr 08, 2011 -

RBM of Alpharetta responded

Adam is extremely knowledgable and passionate about Mercedes-Benz. It is wonderfully patient, thanks for his compliments and your business! ~ RBM North

March 23, 2011

I did a lot of research before picking a dealership and i'm glad i chose RBM North. This was my first new car and was hoping the buying experience would be good. I got better than i expected Reza was very More

by aerove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reza Azizi
Apr 08, 2011 -

RBM of Alpharetta responded

Thank you for your business! Reza is an amazing asset to our organization. Stop in anytime! ~ RBM North

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