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RBM of Alpharetta

Alpharetta, GA

5.0
5,498 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,498 reviews

July 10, 2023

Great service! Walked out with a beautiful car same day! Royce took wonderful care of us. More

by brenda.tagg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

RBM of Alpharetta responded

Thank you, Brenda, for the wonderful review. We are pleased to hear that Royce took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

July 06, 2023

Reza was an awesome sales man, he works with customers without putting pressure on them to make any purchase. I will recommend him to any potential buyers. More

by Izzy Stilphen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

I've just purchased my third car from RBM in Alpharetta. Each time, Reza Azizi has helped me with my purchase. I could not have been more pleased. More

by Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Reza was perfect from start to finish,Thank you so much. It was our first Mercedes Purchase and the customer care was amazing. Donnie,Thank you for everything. Amazing service highly recommend thank you R More

by Jaleh
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Jaleh responded

Highly recommend RBM OF ALPHARETTA (Reza and Donnie)

July 03, 2023

I had a great experience at RBM of Alpharetta. Dan was a great communicator and professional who guided me through the entire process of purchasing a new vehicle when I moved to Atlanta. I highly More

by bmshan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Had a great experience working with Sheaffer Cheek and all of the staff at RBM of Alpharetta. We were able to get most of the paperwork and deal completed remotely thanks to his quick response and communi More

by ehopper226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

RBM of Alpharetta is First Class! No other dealership can compare! The employees are AWESOME! John, Gwen, and Lisa are truly wonderful! Donnie, thank you for everything. Ms. Brown al More

by Blessed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Professionalism, patience, great communicator and a model of excellence, were all characteristics of Gwen Moss! Thanks for making this a smooth experience! We are in love with our car! More

by Doggie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Doggie responded

Professionalism, patience, great communicator and a model of excellence, were all characteristic of dealer, Gwen Moss! Thanks for making it such a smooth experience! We are in love with our car!

July 01, 2023

My husband and I had an exceptional experience at Mercedes-Benz. It was our first Mercedes purchase and the customer care was amazing. Thank you Royce and the RBM in Alpharetta family for making our More

by miadawn7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Royce Worley and Mrs Brennan work very hard to make this happen. I appreciate their patience and will be happy to shop at the dealership again. More

by Wnainani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis for his tutorial
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