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RBM of Alpharetta
Alpharetta, GA
5,497 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,497 reviews
July 29, 2023
This is actually my third time purchasing a Certified Pre-Owned Mercedes from RBM of Alpharetta, and the last 2 times I have worked with Bill Favini. Bill is great to work with: knowledgeable, responsive Pre-Owned Mercedes from RBM of Alpharetta, and the last 2 times I have worked with Bill Favini. Bill is great to work with: knowledgeable, responsive, and an all-around nice guy! I’ve looked elsewhere, but keep coming back to RBM of Alpharetta. I’ve also been very happy with my service of my vehicle and enjoy working with Don. More
by wjsullivan11
July 29, 2023
Very clean and professional dealership. It was great working with Royce. He was very knowledgeable friendly and there was no sales pressure at all. I would go back to buy again from this de It was great working with Royce. He was very knowledgeable friendly and there was no sales pressure at all. I would go back to buy again from this dealership. More
by AtlantaGLS
July 28, 2023
Gwen Moss is the best! She is a terrific sales person who works hard to make certain that customers get the best deal possible. She is knowledgeable, patient and strives to She is a terrific sales person who works hard to make certain that customers get the best deal possible. She is knowledgeable, patient and strives to find the vehicle that best suits the customer. Based on her guidance my wife and I elected to make the move to an all-electric SUV. She is an excellent representative of our Mercedes dealer and we’re glad she’s there! Highly recommended! More
by David Scott
July 27, 2023
John Sauer has been my Salesperson for my last few Mercedes purchases!! He is also available, attentive to my needs regarding the Mercedes of my choice. RBM has been my top choice of dealerships for Mercedes purchases!! He is also available, attentive to my needs regarding the Mercedes of my choice. RBM has been my top choice of dealerships for the last 12 years!! I won’t go anywhere else! More
by Renee-Estelle
July 27, 2023
I had the pleasure to visit RBM of Alpharetta to purchase a vehicle for the second time and I can honestly say nothing had changed since my last visit in 2018. The atmosphere and people are amazing, professi a vehicle for the second time and I can honestly say nothing had changed since my last visit in 2018. The atmosphere and people are amazing, professional and friendly, they felt like family. Lori Mohr our salesperson was absolutely the best, no pressure, eager to assist and down right a delight to engage with. The staff and the experience of great customer service is why I continue to come back for vehicle service and to purchase vehicles from this dealership. Kudos to the entire staff at RBM you definitely are the best Mercedes Benz dealership in Ga. More
by tprayor
Employees Worked With
July 26, 2023
Excellent service overall as I’m a returning client and Jeff is the best to work with. Jeff is the best to work with. More
by Qureshi
Employees Worked With
July 26, 2023
Worked with Sales rep. Lori Mohr on an out of state Vehicle purchase. She is fantastic. The information exchange during the out of state purchasing was impeccable. Her de Lori Mohr on an out of state Vehicle purchase. She is fantastic. The information exchange during the out of state purchasing was impeccable. Her description of the car was exactly as I anticipated. The car was perfect! It's obvious that RBM of Alpharetta has streamlined their operations. Systems were in place to easily purchase a vehicle. All the staff was very Professional and Knowledgeable. The best MB Dealership / Organization. I would travel from Ohio to Georgia again to purchase a vehicle from Lori Mohr and RBM of Alpharetta!. More
by jwhitte2
July 24, 2023
Kyle was incredibly helpful in finding our first car. He was patient, knowledgeable, and never pressured us into buying anything we didn’t want. We would highly recommend him to anyone looking to buy a c He was patient, knowledgeable, and never pressured us into buying anything we didn’t want. We would highly recommend him to anyone looking to buy a car. More
by Jimmy Ahuja
Employees Worked With
July 24, 2023
A word of praise and thanks to Donnie Moore (sales manager), and Kyle Edson. Today was my third experience in purchasing a vehicle with both Donnie and Kyle. They both extended themselves and went out manager), and Kyle Edson. Today was my third experience in purchasing a vehicle with both Donnie and Kyle. They both extended themselves and went out of their way to take excellent care of me. What is even more important to me is how Donnie, Kyle, and the dealership take care of their customers. It may sound quaint and old fashioned, but they make their customers (in this case me!), feel like you are part of a large family, ready to embrace and take care of every need you have. I wholeheartedly give them my highest recommendation. By the way, I must add a word of praise for my service advisor, Andrei Bucatari. Andrei has been taking care of me for four and a half years and always gone above and beyond expectations. What a dealership! Thor Stensland More
by Thor Stensland
July 24, 2023
I had a very awesome experience purchasing my new vehicle from RBM of Alpharetta. Jeff was phenomenal assisting me with my purchase! 10/10 service! from RBM of Alpharetta. Jeff was phenomenal assisting me with my purchase! 10/10 service! More
by K. Chism
