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RBM of Alpharetta
Alpharetta, GA
5,497 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,497 reviews
August 08, 2023
It was a pleasure working with John Sauer. Very organized, well informed and a positive attitude; wanting our experience to be a good one. This was our second purchase; we like the people and Very organized, well informed and a positive attitude; wanting our experience to be a good one. This was our second purchase; we like the people and the exceptional service. We were able to "buy" a car rather than being "sold" on one. Great culture here. More
by LTaylor
August 07, 2023
I actually bought 3 cars from Scheaffer in the last couple years and he makes it so easy and is very professional. A pleasure to deal with!! I wouldn’t buy a car from anyone else. couple years and he makes it so easy and is very professional. A pleasure to deal with!! I wouldn’t buy a car from anyone else. More
by ferriersplumbing
Employees Worked With
August 07, 2023
My sales rep Jeff Twiggs was great, he’s super helpful! 5 stars plus, highly recommend!! 5 stars plus, highly recommend!! More
by Sondra holt
Employees Worked With
August 07, 2023
Such a wonderful experience, and easy process. Sid Karaca was my salesman and was beyond amazing! He explained every single detail and answered all of my questions. I’m super happy about my new ca Sid Karaca was my salesman and was beyond amazing! He explained every single detail and answered all of my questions. I’m super happy about my new car, and to be apart of the RBM of Alpharetta family. Thanks again Sid! More
by Laricop
August 07, 2023
Awesome and great customer experience with RBM team. The whole process was very smooth and the team makes customer life easy by taking care of everything. Great Work!!! The whole process was very smooth and the team makes customer life easy by taking care of everything. Great Work!!! More
by Prudhvi
August 06, 2023
Outstanding service on the purchase of our car. All people were very nice. Sales, financial for final paperwork, and walk through of the car was very pleasant. All people were very nice. Sales, financial for final paperwork, and walk through of the car was very pleasant. More
by johnwrayhall
August 05, 2023
My third car purchased from David Wang! Always a fantastic experience. Knowledge and honesty A+ that is most important when purchasing a vehicle. He is the best salesman after owning Always a fantastic experience. Knowledge and honesty A+ that is most important when purchasing a vehicle. He is the best salesman after owning MB most of my adult life! He goes out of his way to make things happen and you are a happy customer! I live one mile from RBM Atlanta, but drive to RBM Alpharetta to work with David! JC More
by JC
Employees Worked With
Other Employees :
Martin ? (CAR REVIEW BEFORE DRIVE OFF) EXCELLENT!!, David Wang
August 02, 2023
I had an excellent experience buying my new car. Vadim Russu was a pleasure to work with. He made everything so easy. I would highly recommend RBM of Alpharetta and Vadim. Vadim Russu was a pleasure to work with. He made everything so easy. I would highly recommend RBM of Alpharetta and Vadim. More
by Riceridgebarn
August 02, 2023
Even though I live 700 miles from Alpharetta, I always purchase my vehicles from Bill Favini at RBM of Alpharetta. I have family in the area, so when I'm in town I stop in to the dealership. I always find purchase my vehicles from Bill Favini at RBM of Alpharetta. I have family in the area, so when I'm in town I stop in to the dealership. I always find something I'm attracted to. After this trip I own 2 Mercedes and a Toyota Highlander all purchased from Bill at RBM of Alpharetta. I have purchased or leased 6 vehicles from them. I trust the store and Bill Favini to treat me right. More
by beachfreak
July 31, 2023
It was a great pleasure to have met Sheaffer through my purchase experience with RBM he was very thorough and informative quick in communication response the process was a breeze. purchase experience with RBM he was very thorough and informative quick in communication response the process was a breeze. More
by damartin888
Employees Worked With
