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RBM of Alpharetta
Alpharetta, GA
5,497 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,497 reviews
August 29, 2023
John was a pleasure to work with. He provided updates throughout the process and answered my questions promptly and professionally. He provided updates throughout the process and answered my questions promptly and professionally. More
by LuAnn26
August 29, 2023
Reza Azizi was very helpful in the car buying process. He was very knowledgeable and had great customer service. He was very knowledgeable and had great customer service. More
by Sam Johnson
Employees Worked With
August 28, 2023
My salesman Reza Azizi was very helpful, he helped us find the perfect car in our price range. find the perfect car in our price range. More
by Natalie Jacobs
Employees Worked With
August 27, 2023
Mr. Reza is a very nice and welcoming person, which makes our experience very pleasant. Though there exists some language barrier, he treated us patiently and professionally. This was a lovely purchase exp our experience very pleasant. Though there exists some language barrier, he treated us patiently and professionally. This was a lovely purchase experience thanks to him. More
by Margaret Z
Employees Worked With
August 27, 2023
We purchased a used 2020 GLC 300 today from Jeff Twiggs. Jeff was knowledgeable, helpful, and friendly. He is a no pressure salesman. Lisa in finance did a great job of presenting our options without the pr Jeff was knowledgeable, helpful, and friendly. He is a no pressure salesman. Lisa in finance did a great job of presenting our options without the pressure to upsell extra features. Martin did an amazing job walking us through all of the car’s features and getting us all set up. It was the easiest car buying experience we have ever. More
by JPennington
August 27, 2023
I've purchased three Mercedes from Jeff Twiggs and it's been a very satisfying experience each time. Jeff is very informative and willing to go the extra mile to make sure I've been happy and satisfied wit been a very satisfying experience each time. Jeff is very informative and willing to go the extra mile to make sure I've been happy and satisfied with all my cars. You can trust you've been given the best "deal" with Jeff. More
by familyfroml
August 26, 2023
RBM Alpharetta is an outstanding dealership. Have dealt with David Wang IN sales for several years. He is extremely professional, knowledgeable and personable. I recommend him highly. Also, Stev Have dealt with David Wang IN sales for several years. He is extremely professional, knowledgeable and personable. I recommend him highly. Also, Steve Byrd in their Service department has been extremely helpful in getting our vehicles in & out quickly. Have never has anything but excellence in experiences with RBM. More
by Richard Williamson
August 25, 2023
Great, hassle free experience for fleet vehicle from start to finish. Well done John. Wisemen Multimedia LLC will be back for more. Thanks! start to finish. Well done John. Wisemen Multimedia LLC will be back for more. Thanks! More
by Love4a8ls
August 25, 2023
I just purchased my first Mercedes at RBM of Alpharetta. The experience was one of the best I have ever had at any dealership. My sales representative Kyle was amazing. I never felt pressured which gave me The experience was one of the best I have ever had at any dealership. My sales representative Kyle was amazing. I never felt pressured which gave me the ability to choose the right vehicle especially since this was my first Mercedes. I am so happy with my new purchase! More
by jeaninepowers
August 22, 2023
John Sauer handled our vehicle return at the end of a lease. He clearly explained all the options available to us, detailing the advantages and disadvantages of each. Everything was accomplished in a sin lease. He clearly explained all the options available to us, detailing the advantages and disadvantages of each. Everything was accomplished in a single visit of less than one hour. We left satisfied with the alternative we chose, and a feeling that everyone came out ahead in the transaction. More
by tony
Employees Worked With
