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RBM of Alpharetta

Alpharetta, GA

5.0
5,497 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,497 reviews

October 27, 2023

Working with Ezequiel at RBM was the best car buying experience I have ever had. He was very knowledgeable, patient with me as first time Mercedes buyer and transparent / concise about what to expect. H More

by Hbruner139
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezequiel Rik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Moore
Nov 03, 2023 -

RBM of Alpharetta responded

Hello Hbruner139, Congratulations on your new gorgeous Mercedes-Benz ! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an amazing experience with us. With that being said, it bring us so much joy hearing that Ezequiel Rik ensured you had an amazing experience throughout your visit with us. It's a pleasure welcoming you to the Benz family! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your visit with us. Our team is grateful for your business and recommendations and we are looking forward to working with you for many more years to come! Best Wishes, Your Friends and Family at RBM of Alpharetta

October 25, 2023

Not many buyers do what I did to purchase a vehicle. I located this car online in Alpharetta, GA. I reside in Cincinnati OH. I worked with my sales pro, Bill Favini, who helped be my eyes and ears to m More

by Cjengelmeier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

RBM of Alpharetta responded

Hi Joel, Congratulations on your gorgeous new purchase! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Bill Favini ensured you had a great time while searching for the perfect vehicle! We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

October 25, 2023

My husband and I have bought various cars through the years so I know the difference between a mediocre dealership and a great one. I can honestly say that RBM of Alpharetta sets the standard for all the More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezequiel Rik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Collins
Nov 04, 2023 -

RBM of Alpharetta responded

Hi Nancy, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Ezequiel Rik & Rachel Collins. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Kind regards, Your Friends and Family at RBM of Alpharetta

October 23, 2023

From top to bottom, start to finish, the absolute best buying experience I ever had (and I've had plenty). Great people - all of them. Shout out to Jeff Twiggs - best sales exprience, period! First cla More

by drrandyjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

RBM of Alpharetta responded

Hello Randy, All of us at RBM of Alpharetta couldn't be more thrilled to have you as a valued part of our RBM of Alpharetta family! Our team is flattered to know that your dealership experience was nothing short of extraordinary while working with Jeff Twiggs to help you find the perfect Mercedes-Benz! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Kind Regards, Your Friends and Family at RBM of Alpharetta

October 23, 2023

Immaculate dealership and facility. Likable, personable sales and staff people. Great products! This all added up to my purchasing an automobile while i was visiting Atlanta. -D More

by Darryl Mierl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reagan Sparkman
Nov 04, 2023 -

RBM of Alpharetta responded

Hello Darryl, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Kyle Edson and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Kind Regards, Your Friends and Family at RBM of Alpharetta

October 23, 2023

I would like to thank Janice. She is the ultimate professional. She made buying a car such an easy experience. Janice was very knowledgeable about all the facts about the vehicle More

by mishka1213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Jackson
Nov 04, 2023 -

RBM of Alpharetta responded

Hi Mishka1213, Our team was elated to read that Janice Jackson took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Wishes, Your Friends and Family at RBM of Alpharetta

October 22, 2023

I highly recommend Lori Mohr at RBM of Alpharetta. She was thorough and took great care of us from start to finish. More

by andyandje
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

RBM of Alpharetta responded

Hi Andyandje, Thank you so much for your amazing 5-star review! We are so glad to hear that your experience here with us at RBM of Alpharetta was exceptional!! It’s really rewarding hearing that Lori Mohr was able to assist and provide you with outstanding service throughout your visit with us. Warm Wishes, Your Friends and Family at RBM of Alpharetta

October 21, 2023

The entire mpurchase process and Reza’s professionalism throughout was wonderful! We were also very pleased with the finance specialist and the thorough explanation about our new vehicle’s features. Highly More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Judy responded

The entire purchase process and Reza’s professionalism throughout was wonderful! We were also very pleased with the finance specialist and the thorough explanation about our new vehicle’s features. Highly recommend this dealership!

October 21, 2023

Bill Favini at RBM of Alpharetta was a joy to work with. He is very professional and friendly. More

by markenross44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

The dealership is clean and comfortable with a relaxed atmosphere. Low pressure sales team that helps you buy the right car vs. A quick sale. More

by craigkastner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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