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RBM of Alpharetta
Alpharetta, GA
5,497 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,497 reviews
November 09, 2023
We were greeted by Lori Mohr outside. From the beginning she was amazing. She listened and asked questions to get to know us. This was the best experience buying a vehicle we’ve ever expe From the beginning she was amazing. She listened and asked questions to get to know us. This was the best experience buying a vehicle we’ve ever experienced! Lori is extremely knowledgeable. We learned so much about Mercedes and the models we were considering. The entire process from arrival to departure including purchase, delivery/education, etc was a fantastic experience! More
by smsgsu
November 08, 2023
I found a vehicle I was interested in online at RBM of Alpharetta. After a quick phone call to Bill Favini, we worked out the details and I secured the vehicle with a deposit. I drove from Kentucky to Geo Alpharetta. After a quick phone call to Bill Favini, we worked out the details and I secured the vehicle with a deposit. I drove from Kentucky to Georgia two days later and I had a seamless car buying experience. Very nice dealership and I cannot compliment Bill enough for how easy he made the process. Rachel Collins was also a pleasure to work with at closing. More
by wjmccarty
November 07, 2023
Lori, Rachel, and Deisi were amazing to work with. Lori did not stop until we found the perfect car for me. Rachel made sure I got the best possible rate. Deisi made sure I knew everything about my ne Lori did not stop until we found the perfect car for me. Rachel made sure I got the best possible rate. Deisi made sure I knew everything about my new car before I left the lot. The next time I am looking for a car, I will definitely be returning to RBM of Alpharetta! More
by Colby Redding
November 07, 2023
Janice was great helping me find the perfect car and understanding all the features thank you! understanding all the features thank you! More
by Authormama
November 02, 2023
A great car buying experience. This is our first time purchased a used car from RBM of Alpharetta. We worked with Linda Luu. She made this buying process a good experience; good This is our first time purchased a used car from RBM of Alpharetta. We worked with Linda Luu. She made this buying process a good experience; good communication, no pressure, a fair trade-in value on our car, addressed minor issue on the car, and have the car detailed when we picked it up. More
by Pawn C.
November 01, 2023
I recently was in a head on collision in my Mercedes 250 CLA. To say the car (and the Man upstairs) literally saved my life would be an understatement. All of the rescue workers at the scene said that the c CLA. To say the car (and the Man upstairs) literally saved my life would be an understatement. All of the rescue workers at the scene said that the car protected me and did exactly what it was supposed to do. The car was totaled, but I'm here. My family has purchased several vehicles from RBM Alpharetta over the past few years, and Kyle E. has always been our person. But in this situation, he went above and beyond to make sure I had all of the support in finding another car and very quickly. He even drove my new car to my home for me, since I couldn't drive. He had shared my accident with everyone at the dealership, and when I walked in to purchase another car, he and many others greeted me with a hug. This is a special dealership, and I'll be a Mercedes girl for the rest of my life:) Kyle is an exceptional representative for Mercedes, and as long as he is there, my family will keep coming back. More
by TerriE
November 01, 2023
Absolutely the best service department in the metro Atlanta area. I was met by my service adviser, Matt Brown less than 2 minutes after arriving. He reviewed the service request and had my loaner car Atlanta area. I was met by my service adviser, Matt Brown less than 2 minutes after arriving. He reviewed the service request and had my loaner car ready to roll immediately. I was in and out of the dealership 20 minutes before my scheduled appointment. More
by ACarroll2630
Employees Worked With
Matt Brown
November 01, 2023
Janice Jackson was wonderful and made my purchase experience very easy and straightforward. Thank you Janice! experience very easy and straightforward. Thank you Janice! More
by Natasha
October 31, 2023
We had the pleasure of working with Gwen Moss at RBM of Alpharetta. She did a top notch job and we would highly recommend her to anyone who walks through RBM's doors. She was super friendly, highly informa Alpharetta. She did a top notch job and we would highly recommend her to anyone who walks through RBM's doors. She was super friendly, highly informative and made our car buying experience very smooth, easy and pleasant. We can't say enough about our experience! A+ to Gwen and the Team at RBM. More
by kmauriello
October 31, 2023
We are first time Mercedes buyers and I have to say the buying experience at RBM was really nice. Lori Mohr was the perfect fit, very welcoming, kind, funny, and knowledgeable. Thanks a bunch! Happy new Me buying experience at RBM was really nice. Lori Mohr was the perfect fit, very welcoming, kind, funny, and knowledgeable. Thanks a bunch! Happy new Mercedes owners!! More
by S&A Hodges
