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RBM of Alpharetta

Alpharetta, GA

5.0
5,357 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,357 reviews

December 06, 2016

Ron Delvalle's excellent customer service We have bought from Ron at RBM of Alpharetta in the past. He is an absolute pleasure to work with. Goes above & beyond in making the customer comfor More

by Mamta Daswani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Delvalle
Dec 07, 2016 -

RBM of Alpharetta responded

Thank you Mamta Daswani. We appreciate all of your kind words and thank you for your business. We are glad to hear Ron could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

December 06, 2016

Excellent Mr. Sayers was our sales person. He was very friendly and professional in answering all our questions. He made coming from Birmingham to purchase a ca More

by jett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Dec 07, 2016 -

RBM of Alpharetta responded

Hi jett, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that Andy was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

December 05, 2016

Great Service and Experience Coming from a big family, I have had my fair share of car shopping/buying experience. I came in to RBM of Alpharetta dreading the “back and forth” neg More

by BenzBuyer1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
Dec 06, 2016 -

RBM of Alpharetta responded

Thank you BenzBuyer1234. We appreciate all of your kind words and thank you for your business. We are glad to hear David could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

December 05, 2016

MB for Christmas Kyle definitely went the extra mile to make the purchase of our new GLC a delightful experience. Given some of the stumbling blocks we brought , Kyle More

by Skip
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lisa Brennan
Dec 07, 2016 -

RBM of Alpharetta responded

Thank you Skip. We appreciate all of your kind words and thank you for your business. We are glad to hear Kyle could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

December 05, 2016

Excellent Andy Sayers was our sales person and he helped us a lot. He was very friendly and very patient and answered and cleared all our questions and doubts. More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Tom Ahern
Dec 07, 2016 -

RBM of Alpharetta responded

Hi MB, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that Andy was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

November 30, 2016

Customer Review I have purchased several cars in my lifetime and have had some good experiences and some bad experiences as well - who hasn't. I am very impressed w More

by burrow68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang, Lisa Brennan
Nov 30, 2016 -

RBM of Alpharetta responded

Hi burrow68, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that David was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, RBM of Alpharetta

November 30, 2016

Fantastic customer service! Dan Berry made me feel incredibly comfortable and never felt pressured or like I didn't belong there. He is very personable and truly made me feel lik More

by Sva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Nov 30, 2016 -

RBM of Alpharetta responded

Thank you Sva delightful review. We are glad to hear Dan could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

November 29, 2016

THEY ARE AMAZING !!!!! Bill Winslow was very patient and knowledgeable. He made sure I left happy and with the perfect car for me.If you are looking for quality and care loo More

by Jasmine Batie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow
Nov 29, 2016 -

RBM of Alpharetta responded

Thank You Jasmine Batie. We are pleased to hear you left completely satisfied with your purchase. We are looking forward to assisting you in the future. Sincerely, RBM of Alpharetta

November 29, 2016

Great buying experience Sales was very knowledgeable, professional, and courteous during buying experience. Finance office was the same. Dealership showroom and waiting area More

by Regina Shriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan in Finance, 5 star too!, Ron Delvalle
Nov 29, 2016 -

RBM of Alpharetta responded

Thank You Regina Shriver. We are happy our team could help you make the perfect choice for you. Congratulations on your new vehicle and we look forward to seeing you in the future. Sincerely, RBM of Alpharetta

November 29, 2016

My sixth Mercedes from RBM Alpharetta Time after time RBM Alpharetta delivers the best buying experience. They are consistent in the way they price their cars and my trade in allowance. More

by AMG GT S Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Moore, Bill Winslow, Lisa Brennan
Nov 29, 2016 -

RBM of Alpharetta responded

Thank you AMG GT S Lover. We appreciate all of your kind words and thank you for your business. We are glad to hear Bill could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

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