RBM of Alpharetta
Alpharetta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent service presentation and all staff were very warm and professional. Follow up was great too warm and professional. Follow up was great too More
Long story short, I HIGHLY RECOMMEND GWEN MOSS as your MB sales consultant! I met Gwen in April 2023, she was the partner of my initial MB sales consultant. Although I wasn’t directly appointed to Gwen as a sales consultant! I met Gwen in April 2023, she was the partner of my initial MB sales consultant. Although I wasn’t directly appointed to Gwen as a primary client, I only collaborated with her during my entire ordering process which ended Aug 2023. Once my built (2023 GLC 300 SUV) arrived to the dealership in August, I was unable to close the deal because I did not want to put down the required amount, $8500, on the vehicle. I was crushed that a vehicle I built, ordered and now ready for pickup, could not ultimately go home with me. I had a trade-in, a 2019 Mercedes-Benz 300 Coupe, but I was upside down $7500. Gwen came up with a solution…. She recommended that I purchase the brand new 2023 Mercedes-Benz EQB. The EQB had a $7500 cash back special that would cover my trade-in amount owed. Moreover, it provided the option of leasing the vehicle which was something I always wanted to do! It was a win-win situation so I took the deal! Roberto was the financing manager that close the deal on my brand new purchase, it took him 30 minutes! In total, The buying process took less than two hours! 1.5hrs I spent Taking photos and learning about my new car lol. Almost 6 months later Gwen and her very knowledgeable EV tech specialist Martin Hina, provide nothing less than outstanding customer support and guidance. I am very grateful for them both. I’ve been with Mercedes-Benz since 2017. My EQB is my 3rd Mercedes-Benz purchase. I don’t think I could own another make vehicle OR have a better sales consultant than Gwen Moss. I’m already looking very forward to Turning in my lease in 3yrs lol Gwen will close out that sale too! More
Super fair easy transaction. Ezequiel was great and easy to work with. Loved the sweet girl who showed me how to use everything! Ezequiel was great and easy to work with. Loved the sweet girl who showed me how to use everything! More
My wife and I had a great experience purchasing a new car from RBM of Alpharetta. from RBM of Alpharetta. More
Friendly, professional, and outstanding customer service from all staff members. Ezequiel was extremely helpful in answering all of my questions and promptly responded to my queries; and so was Rachel who e from all staff members. Ezequiel was extremely helpful in answering all of my questions and promptly responded to my queries; and so was Rachel who explained to me the financing and benefits of my investment. Martin was also very helpful in answering my questions and showing me how to easily operate my vehicle. I look forward to a long and successful relationship with the dealership. More
Efficient. Completed purchase in as short of time as possible. Purchase was a pleasant experience. Completed purchase in as short of time as possible. Purchase was a pleasant experience. More
I am so happy I was paired with Gwen to work with. She found the perfect car for me, a CPO 2022 GLA 250 4Matic in a stunning rose gold color. They had just gotten it in and it hadn't gone through serv She found the perfect car for me, a CPO 2022 GLA 250 4Matic in a stunning rose gold color. They had just gotten it in and it hadn't gone through service yet. She kept me updated throughout the process until the car was ready and clarified any concerns or questions I had, as this was my first Mercedes. She also has great aftercare service. Everyone in the process was kind and personable. More
This was the best car buying experience I’ve ever had. I appreciated the welcoming, helpful, friendly, no pressure atmosphere in the dealership. Working with Lori Mohr was like working with a friend to fi I appreciated the welcoming, helpful, friendly, no pressure atmosphere in the dealership. Working with Lori Mohr was like working with a friend to find a car. My new E450 convertible is my favorite car ever! It is so much fun to drive! More
She helped and provided all the info . She was not pushing but collaborating to help us to make right decision She was not pushing but collaborating to help us to make right decision More
Very professional, Linda helped me find exactly what I was looking for. Lisa (in finance) gave us all our options but was never pushy. Even the young guy at the front desk was super cool. Great experience was looking for. Lisa (in finance) gave us all our options but was never pushy. Even the young guy at the front desk was super cool. Great experience overall! More