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RBM of Alpharetta
Alpharetta, GA
5,495 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,495 reviews
January 10, 2024
By luck our initial contact with RBM of Alpharetta connected us with Bill Favini, and he proved to be one of the best ads for this Mercedes dealership! We were new to the Mercedes line and he helped u connected us with Bill Favini, and he proved to be one of the best ads for this Mercedes dealership! We were new to the Mercedes line and he helped us navigate the line to choose the best option for us - a beautiful GLC300 SUV that embodied all the features and options that were the best fit for us, and luckily Bill found one for us from current inventory. Bill also answered our many questions, followed through on every detail, and worked with us so we left with a feeling of a great experience. Bill represents the Mercedes brand and the RBM dealership in an excellent light and is very deserving of our highest rating. More
by Dallas & Linda Rodgers
Employees Worked With
Other Employees :
Mary Brown at the front desk was the first face of RBM for us, and she was a real joy to meet.
January 07, 2024
Bill Favini, the maestro of Mercedes at RBM of Alpharetta, orchestrated our three-month symphony of building the perfect 2024 GLS 450. From the first tentative notes of "just looking" to the trium Alpharetta, orchestrated our three-month symphony of building the perfect 2024 GLS 450. From the first tentative notes of "just looking" to the triumphant finale of driving away, Bill conducted every step with impeccable timing and genuine care. He kept us informed, navigated the final delivery with ease, and even graced us with his presence on his day off. RBM of Alpharetta isn't just about selling cars; they're about building relationships and earning trust, and Bill is their shining star. Their commitment to customer satisfaction shines through Bill's dedication, making them a true destination for luxury car dreams. More
by nitin.balakrishnan
January 07, 2024
Linda was knowledgeable, friendly, and not pushy. She helped us with our decision process and being patient with us for our 3 visits to the showroom.I highly recommend Linda in RBM of Atlanta to help She helped us with our decision process and being patient with us for our 3 visits to the showroom.I highly recommend Linda in RBM of Atlanta to help make decision on which car best suits our needs. More
by godakalyani2006
January 06, 2024
Our experience in buying our new Mercedes EQE was nothing less than superb. Royce was extremely knowledgeable in the entire process as well as the vehicle. Martin Was patient and super helpful, teaching us e less than superb. Royce was extremely knowledgeable in the entire process as well as the vehicle. Martin Was patient and super helpful, teaching us every aspect of our new vehicle. We love our new car and we highly recommend the dealership! More
by Laurie L
January 06, 2024
Very great experience with the sales consultant Janice. She is wonderful person explained very clearly. She is wonderful person explained very clearly. More
by Dharini
January 06, 2024
Ezekiel and the staff at RBM of Alpharetta are very professional and knowledgeable of the products they sell. Overall an A plus for my experience. professional and knowledgeable of the products they sell. Overall an A plus for my experience. More
by JOHNSCREEKFLOORING
Employees Worked With
January 06, 2024
Linda Lu helped us really good from start to end of purchase of my new GLE 350. It was a very good experience working with Linda. She was really helpful in receiving my requirements, and showing us app purchase of my new GLE 350. It was a very good experience working with Linda. She was really helpful in receiving my requirements, and showing us appropriate vehicles that fit our features requirement & financial requirements. More
by deep123
January 04, 2024
Kyle and Gwen were fantastic! Very responsive and did not make us feel rushed at any point. Very knowledgeable and attuned to our specific preferences. Very responsive and did not make us feel rushed at any point. Very knowledgeable and attuned to our specific preferences. More
by margo.bagley
January 03, 2024
John Sauer was very helpful and a pleasure to do business with, as always! He's the man you want to sell you a great car! with, as always! He's the man you want to sell you a great car! More
by ShelbyHops
Employees Worked With
January 02, 2024
Linda and the rest of the staff was nothing but amazing and kinda. Linda was very informative & the whole process was shorter than expected. Love my new GLE and kinda. Linda was very informative & the whole process was shorter than expected. Love my new GLE More
by Ashley_white1228
