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RBM of Alpharetta

Alpharetta, GA

5.0
5,495 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,495 reviews

January 27, 2024

Janice Jackson was prompt, courteous and professional. She was prepared and my purchase was completed to my satisfaction. More

by Ksliner
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Jackson
Feb 13, 2024 -

RBM of Alpharetta responded

Hi Ksliner, Thank you so much for the 5-star review! We appreciate your kind words about Janice Jackson. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! All the best, Your Friends and Family at RBM of Alpharetta

January 26, 2024

Thank you Jeff Twiggs and your excellent team for making the whole process as seamless as possible. That is why we keep coming back to RBM Alpharetta. Your customer service is phenomenal. More

by larakole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deisi Pizano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

RBM of Alpharetta responded

Hello Larakole, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with ­Jeff Twiggs. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! All the best, Your Friends and Family at RBM of Alpharetta

January 26, 2024

Go see Jeff Twiggs and Rachel Collins! ! I recently purchased a car from RBM of Alpharetta, and the experience was nothing short of exceptional. Despite initiating the process from Char More

by LincolnNavigator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

RBM of Alpharetta responded

Hi LincolnNavigator, Our team was elated to read that Jeff Twiggs took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Kind Regards, Your Friends and Family at RBM of Alpharetta

January 25, 2024

The folks at RBM were great to do business with, especially Linda Luu and Lisa Brennan. A great car, great experience. I highly recommend RBM and their professional staff. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

RBM of Alpharetta responded

Hi Steve, Congratulations on your gorgeous Mercedes-Benz! Thank you for choosing RBM of Alpharetta. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Linda Luu ensured you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

January 23, 2024

Reza sales person is wonderful, I bought my car in RBM Alpharetta this particular sales person exceeded my expectation in customer service. Highly recommended. More

by Kumar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deisi Pizano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Jackson
Feb 12, 2024 -

RBM of Alpharetta responded

Hi Kumar, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with ­Reza Azizi. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Kind Regards, Your Friends and Family at RBM of Alpharetta

January 22, 2024

Royce was extremely knowledgeable. He made our buying experience fun and stress free. He was also personable. The sales manager was also wonderful. More

by Neisha.bowline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

RBM of Alpharetta responded

Hi Neisha.bowline, Our team was elated to read that Royce Worley took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Wishes, Your Friends and Family at RBM of Alpharetta

January 22, 2024

Very nice experience all the way around. Everyone from sales, to finance to delivery instruction. More

by GeorgeM
Recommend Dealer
Yes
Employees Worked With
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

RBM of Alpharetta responded

Hello GeorgeM, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! All the best, Your Friends and Family at RBM of Alpharetta

January 22, 2024

I have bought 3 cars from RBM and I have to say this last experience was by far the best. They were all great but our salesperson Lori Mohr really worked hard to get me the vehicle I wanted and kept me in th More

by alpharugexpo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

RBM of Alpharetta responded

Hello Alpharugexpo, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Lori Mohr ensured you had a great time while searching for the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Kind Regards, Your Friends and Family at RBM of Alpharetta

January 22, 2024

Everything went quickly and professional. ...after a little give and take we were satisfied with our purchase and product. More

by rob berton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

RBM of Alpharetta responded

Hi Rob, Your kind words mean the world to us! Linda Luu is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Warm Wishes, Your Friends and Family at RBM of Alpharetta

January 21, 2024

I had a great experience at RBM of Alpharetta. The salesperson, Gwen, was very professional and knowledgeable. He helped me find the perfect car for me. She also explained the features and benefit More

by daimeldmr90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

RBM of Alpharetta responded

Hi Daimeldmr90, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Gwen Moss. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! All the best, Your Friends and Family at RBM of Alpharetta

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