RBM of Alpharetta

This was the 4th Mercedes that Bill Favini has sold to us at RBM of Alpharetta. We won't shop anywhere else. Bill teamed up with Roberto to sail through all the paperwork, then backed our new car into the s at RBM of Alpharetta. We won't shop anywhere else. Bill teamed up with Roberto to sail through all the paperwork, then backed our new car into the showroom, and brought in the "flight instructor" Deisi, to help me configure and learn all the features for the 2024 GLE450. It is always fun to purchase a new Mercedes, but Bill always makes it a very memorable experience. More

Linda was great. She answered all our questions and was on top of all communication. Neil was great with the numbers explanations. Lisa was great with the paperwork a She answered all our questions and was on top of all communication. Neil was great with the numbers explanations. Lisa was great with the paperwork and the car educator was excellent at how to use all the options More

Gwen was super nice and informative. I enjoyed working with her. Super nice staff and dealership. I enjoyed working with her. Super nice staff and dealership. More

My third purchase from Sheaffer and RBM of Alpharetta. After working with Sheaffer, it would be difficult to work with anyone else when buying a car. Knowledgeable, patient, caring, and responsive, a pl After working with Sheaffer, it would be difficult to work with anyone else when buying a car. Knowledgeable, patient, caring, and responsive, a pleasure to do business with and a person you can trust. The entire team at RBM of Alpharetta have been great! Shout out for Lisa in finance who is also a pleasure to work with. More

Perfect in every way. Royce Worley went above and beyond on his day off to expedite my new car delivery. Will come see him in three years when I need a new one! Royce Worley went above and beyond on his day off to expedite my new car delivery. Will come see him in three years when I need a new one! More

Mr. Cheek made this experience as easy as possible for me and worked around my schedule. and worked around my schedule. More

Great service!   Linda was able to help me with all my needs. She went above and beyond and held the high standards of a MB owner/prospect and what this dealership   Linda was able to help me with all my needs. She went above and beyond and held the high standards of a MB owner/prospect and what this dealership is known for! Highly recommend working with Linda here! Neil was also very kind and also helped make everything very easy/simple with the purchase of my new car! Roberto was also very friendly and swift in the finance process making it painless! He made everything easy to understand and was very thorough. Highly recommend asking for Linda if you are purchasing a Mercedes from this dealership! More

Warm, professional, knowledgeable and a caring team from RBM to answer all my questions in the final stage toward a new purchase after 20 years in my current E500 Mercedes. Thank you, Dan Berry, Donnie Moor RBM to answer all my questions in the final stage toward a new purchase after 20 years in my current E500 Mercedes. Thank you, Dan Berry, Donnie Moore and Mary Brown. More

Recently bought a CPO from Lori Mohr at RBM of Alpharetta. They were priced aggressively and the car was exactly as described in their description. She took tremendous care of me and exceeded my Alpharetta. They were priced aggressively and the car was exactly as described in their description. She took tremendous care of me and exceeded my expectations. Rachel in their finance department was super knowledgable and she was able to secure competitive financing for me through Mercedes Benz Financial. I couldn't recommend the RBM family enough. More

I had a terrible experience with RBM of Alpharetta. I was shocked at how the salesperson whom I thought was nice, lied in my face when it was time to take delivery of the SUV that I ordered. She called I was shocked at how the salesperson whom I thought was nice, lied in my face when it was time to take delivery of the SUV that I ordered. She called me when my SUV was finally delivered to the dealership today. When I got there to take delivery of my vehicle, she then demanded that I pay an additional $25k over the MSRP which was not part of our agreement. I guess she forgot that we discussed this additional over the sticker price premium prior to my ordering this vehicle which I blatantly refused to pay and that she had to get the ok from her sales manager to build/ order my vehicle without addition premium. I remember waiting over 30 minutes for her to get approval from her sales manager. She told me how lucky I was that the manager finally agreed to order the G-Wagon without paying over the sticker. My vehicle finally gets here after waiting many months and then the salesperson demands that I pay the premium that was originally waived. I figured they sold my vehicle before it even got here for a higher price. That is very disappointing More