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RBM of Alpharetta

Alpharetta, GA

5.0
5,478 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,478 reviews

March 07, 2019

2010 Lexus ES350 Car was in excellent shape as I was told on phone. Very enjoyable experience throughout. Sales and finance was great and got us on the quick. More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Michael Pietrzak
Mar 07, 2019 -

RBM of Alpharetta responded

Hello, Randy! We are thrilled to hear Michael and Tom provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 06, 2019

Over the top excellent customer experience I always call to make an appointment for service on my 2016 GLE-350, Don rarely answers the phone becuase he is with a customer, but the call goes to More

by Ernie-Lansford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang
Mar 07, 2019 -

RBM of Alpharetta responded

Thank you, Erinie-Lansford, for the kind words about RBM of Alpharetta. We're delighted to hear Don takes such excellent care of you, and makes you feel welcome at every visit. If there is anything we can do with regards to your 2016 GLE-350, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 05, 2019

3rd Purchase I recently made my 3rd purchase at this dealership. Each experience has been so easy. David is a pleasure to work with. He makes the process seamless More

by PJHolloway4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Sharon Thompson
Mar 13, 2019 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope David and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

March 05, 2019

The best dealership and best sales person Bill Favini Thank you Bill For search a positive experience when I recently purchased my CPO car. You made my experience stress less positive and awesome. This i More

by DAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana tutored me on my new functions. She was awesome and patient . Totally loved her. , Terri Reese
Mar 07, 2019 -

RBM of Alpharetta responded

Thank you, Day. We really appreciate the kind words and thank you for your business. We're delighted to hear Bill Favini could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 05, 2019

Excellent vehicles and excellent service! Excellent service by the entire staff especially Mr Vadim Russu! He made my car buying experience painless and simple. He answered every question I ha More

by Jenkinsjamall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Mar 13, 2019 -

RBM of Alpharetta responded

Thank you very much Jenkinsjamall. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Vadim and Diane could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 04, 2019

Great Expereince We recently purchased a certified pre-owned car from RBM Alpharetta. Kyle E. guided us through the process, answered all of our questions and help ma More

by David P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

RBM of Alpharetta responded

Thank you, David P.. We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 04, 2019

Purchasing a Certified Pre Owned GLC 300 Kyle did a great job helping us purchase our first Mercedes. His attention to us and the whole process was impeccable. He made us feel welcome from th More

by pwillia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Mar 05, 2019 -

RBM of Alpharetta responded

Thank you, pwillia . We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 03, 2019

Great experience Kagan did a great job helping me get my first car. He was very insightful and detail orientated. Igor went above and beyond to make sure everything wa More

by victoriavanness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kagan Scott, Igor Markovic
Mar 04, 2019 -

RBM of Alpharetta responded

Thank you, victoriavanness for the wonderful review. We are pleased to hear that Kagan took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

March 01, 2019

nice experience Was a excellent experience, they helped us a lot with all ours questions, very nice and professional people is working there!! Terri was amazing! And More

by Jessi Ventimilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Reese
Mar 04, 2019 -

RBM of Alpharetta responded

Thank you very much, Jessi Ventimilla! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Terri took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

March 01, 2019

Great experience We worked with Ramona Razavi and had an incredible experience. She was very knowledgeable, helpful and a joy to work with. Great overall experience We More

by Mak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Mar 04, 2019 -

RBM of Alpharetta responded

Thank you, Mak for the kind words about RBM of Alpharetta. We're delighted to hear that Ramona took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

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