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RBM of Alpharetta
Alpharetta, GA
5,766 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,766 reviews
September 29, 2019
Amazing experience I wish I could give Terri more than 5 stars. She was truly caring and helpful throughout our whole buying experience. I will definitely recommend her I wish I could give Terri more than 5 stars. She was truly caring and helpful throughout our whole buying experience. I will definitely recommend her to anyone thinking about buying a Mercedes. My wife and I could not be more satisfied with Terri’s service and attention. More
by Pablo
Employees Worked With
Terri Reese
September 29, 2019
Quick and easy buying experience! The majority of my vehicle purchase was handled before I got to the dealership and then John even brought all additional paperwork to me at work as ne The majority of my vehicle purchase was handled before I got to the dealership and then John even brought all additional paperwork to me at work as needed. I can’t thank John enough for making this an easy buying experience for me! More
by Lisamariemayfield
September 28, 2019
Great service from start to finish in buying my Mercedes Cars were available and ready for test drive. Reception made immediate contact with Ramona and she made the purchase seamless. In no time, I was out t Cars were available and ready for test drive. Reception made immediate contact with Ramona and she made the purchase seamless. In no time, I was out the door in my new car. More
by Orion
Employees Worked With
Ramona Razavi, Tom Ahern, Diane Evans
September 27, 2019
Experience I was referred to Kagan from a friend. Kagan is do knowledgeable about cars to finance. I got a lil hungry he even went to the break room to get me sn I was referred to Kagan from a friend. Kagan is do knowledgeable about cars to finance. I got a lil hungry he even went to the break room to get me snack. I’m new Mercedes and I’ve already referred 4 colleagues to him. My experience with Lisa in financing was the easiest thing ever. RBM your team is outstanding. More
by Emeka W
September 26, 2019
"happy days are here again" I have delt with Donny Moore ( sales manager) for 30 to 40 years Manny manny Mercedes. Always a pleasure. My sales person Dan Berry was a true gent I have delt with Donny Moore ( sales manager) for 30 to 40 years Manny manny Mercedes. Always a pleasure. My sales person Dan Berry was a true gentelmen. . Very knowledgable, pleasant personality, helpful with all the details. Even assisted me with tracking the boat that my car was on. If this sounds like getting this car was fun it truly was. More
by Happy
September 26, 2019
Service and expertise as always phenomenal!! This is my 4th car that I’ve bought from David Wang and as always David has provided excellent knowledge and gone above his ways to exceed great custo This is my 4th car that I’ve bought from David Wang and as always David has provided excellent knowledge and gone above his ways to exceed great customer service. More
by Simonp898
September 26, 2019
John Sauer John was a true professional from start to finish. I really enjoyed getting to know him. He was fast, efficient, and didn’t waste time. I really en John was a true professional from start to finish. I really enjoyed getting to know him. He was fast, efficient, and didn’t waste time. I really enjoyed wotking with John and the dealership. More
by MD
September 26, 2019
Kyle good sales rep for Costco program I ‘m a long time Mercedes owner and am considering buying another. Kyle has been helpful and knowledgeable during this process. I will use the Costco I ‘m a long time Mercedes owner and am considering buying another. Kyle has been helpful and knowledgeable during this process. I will use the Costco program when I finally decide which model to get. More
by WFN
September 26, 2019
Great experience Dan was great. Though i had a busy work schedule, he had me out in no time. Thanks RBM of Alpharetta, and thanks Dan you guys Made my day Dan was great. Though i had a busy work schedule, he had me out in no time. Thanks RBM of Alpharetta, and thanks Dan you guys Made my day More
by Trapp
Employees Worked With
September 26, 2019
Great dealership and consultant RBM of Alpharetta is simply the best, most professional dealership I have ever dealt with. Dan Berry is a consummate professional and, I felt, always RBM of Alpharetta is simply the best, most professional dealership I have ever dealt with. Dan Berry is a consummate professional and, I felt, always had my best interest in mind. Thanks RBM and Dan the Man!! More
by SVH
