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RBM of Alpharetta
Alpharetta, GA
5,766 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,766 reviews
October 04, 2019
Wow! I had no idea how painless purchasing a car could be until I met John at RBM of Alpharetta. Throughout the entire process, I never felt pressured, misguided, or rushed. All my questions were answered, a until I met John at RBM of Alpharetta. Throughout the entire process, I never felt pressured, misguided, or rushed. All my questions were answered, and I left an extremely happy customer. I would HIGHLY recommend using John and all staff when purchasing a used or new car in Alpharetta. Truly exceptional customer service and care. More
by BCantwell
October 04, 2019
Wonderful experience at RBM of Alpharetta!! My husband and I were beyond pleased with our purchase at RBM of Alpharetta. Our salesman Jeff Twiggs was great. He did not pressure us at all. The My husband and I were beyond pleased with our purchase at RBM of Alpharetta. Our salesman Jeff Twiggs was great. He did not pressure us at all. The rest of the staff were so friendly and helpful as well. I will definitely recommend to my friends and family. More
by becky72
October 02, 2019
The Best Experience Reza and the Mercedes Benz team are such a pleasure to work with. They made our buying experience enjoyable and not stressful. This is not our first e Reza and the Mercedes Benz team are such a pleasure to work with. They made our buying experience enjoyable and not stressful. This is not our first experience with this dealership and it certainly won't be our last. For the best experience and the best vehicles, go to Reza at RBM of Alpharetta. More
by benzgirl
October 02, 2019
Our purchase was a painless experience. Ramona sources exactly what we needed and completed the process for the most part prior to visiting the dealership. Appreciated the efficient service! exactly what we needed and completed the process for the most part prior to visiting the dealership. Appreciated the efficient service! More
by Kariholloway
Employees Worked With
Ramona Razavi, Tom Ahern
October 01, 2019
Thank you, Steve Byrd. It was a pleasure working with Steve. He is always prompt in replying, gives all the information upfront which helps decision making. Steve. He is always prompt in replying, gives all the information upfront which helps decision making. More
by Meenal
Employees Worked With
Steve Byrd
October 01, 2019
New vehicle purchase I was referred to John by a former associate. This was indeed my please to have dealt with John. Very professional, efficient, listened and accommodat I was referred to John by a former associate. This was indeed my please to have dealt with John. Very professional, efficient, listened and accommodated my choices and desires for the best vehicle I could get. Kept me informed of the status as the new car was being built and completed the process with the utmost ease for me. Thanks. More
by Robert Bruce Morrison
September 30, 2019
John Sauer is nothing short of exceptional John was very accommodating many times in dealing mine and my father's busy schedule in purchasing a car. He was very easy to get in contact with and John was very accommodating many times in dealing mine and my father's busy schedule in purchasing a car. He was very easy to get in contact with and always kept us up to date throughout the process and got us the exact car we wanted! I highly recommend John to help you buy the perfect car you need! More
by Ajosepher
Employees Worked With
September 30, 2019
My experience at RBM could not have been better. From beginning to end the service was outstanding and made buying my Mercedes Benz a breeze. beginning to end the service was outstanding and made buying my Mercedes Benz a breeze. More
by CATAALVAREZ
Employees Worked With
Tom Ahern, Terri Reese
September 30, 2019
I wouldn't think of buying anywhere other than RBM of Alpharetta. This was our second time working with Dan. He is extremely knowledgeable and great at overcoming obstacles! Alpharetta. This was our second time working with Dan. He is extremely knowledgeable and great at overcoming obstacles! More
by MBowman
Employees Worked With
September 30, 2019
Pam was wonderful to work with. She was incredibly pleasant and had a relaxed energy, which I appreciated during a day of test-driving! Further, Pam was knowledgeable and helpful in providing me all o pleasant and had a relaxed energy, which I appreciated during a day of test-driving! Further, Pam was knowledgeable and helpful in providing me all of the information I needed. As a first-time buyer, I was anxious and had many questions, all of which Pam very patiently answered and helped me with! She took good care of me and even texted me days later to see how I was liking my new purchase. All in all, I had an A+ experience with RBM and Pam, and would come back again to buy my next car. More
by KatieC
