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RBM of Alpharetta
Alpharetta, GA
5,766 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,766 reviews
October 18, 2019
CL 550 I have been a customer of RBM for almost 6 years and more so for the customer service that sales and service accommodations. Steve Byrd has been very I have been a customer of RBM for almost 6 years and more so for the customer service that sales and service accommodations. Steve Byrd has been very helpful in being responsive to meeting my requests and getting me in and out in a timely manor. He has done his best to minimize my time waiting and explaining my questions and concerns about my CL 550. More
by aleatores
Employees Worked With
Andy Sayers, Steve Byrd
October 16, 2019
Great Service! We have purchased 4 vehicles from Sheaffer and the team over at RBM of Alpharetta. They make the experience quick and painless. I am literally in and We have purchased 4 vehicles from Sheaffer and the team over at RBM of Alpharetta. They make the experience quick and painless. I am literally in and out within 10 minutes with a new vehicle. I would definitely recommend them to anyone looking for a new Mercedes. Thanks Sheaffer! More
by Corey
Employees Worked With
October 16, 2019
Awesome Car Buying Experience We purchased a certified pre-owned vehicle from Ramona Razavi, she was excellent through out the entire process, kept us informed and was very knowled We purchased a certified pre-owned vehicle from Ramona Razavi, she was excellent through out the entire process, kept us informed and was very knowledgeable. The finance process went very smoothly, Tom Ahern explained the forms that we were signing and it was a very quick process.. Then Diane Evans walked us through all the features and setup to personalize each feature. Diane was very knowledgeable and took time to go over many details. Was a great buying experience, at a great dealership! More
by Djohnson
Employees Worked With
Ramona Razavi, Tom Ahern, Diane Evans
October 15, 2019
Purchased a 2018 GLS 450 Ramona was fabulous to work with. Another customer unexpectedly showed up early while she was working with us, and as such Ramona had to accommodate u Ramona was fabulous to work with. Another customer unexpectedly showed up early while she was working with us, and as such Ramona had to accommodate us both and did a wonderful job. The entire staff was fantastic as well. I highly recommend Ramona and RBM of ALPHARETTA. More
by Cathy
October 14, 2019
Great Experience at RBM of Alpharetta Buying my new Mercedes with the help of Kyle Edson at RBM of Alpharetta was one of the best car buying experiences I’ve had. Kyle made the whole proce Buying my new Mercedes with the help of Kyle Edson at RBM of Alpharetta was one of the best car buying experiences I’ve had. Kyle made the whole process easy and stress-free. More
by terilanemiller
October 14, 2019
Professional and courteous John and his team did an outstanding job getting us into our new S450. When I'm ready for my next car I'm marching back to RBM of Alpharetta and work John and his team did an outstanding job getting us into our new S450. When I'm ready for my next car I'm marching back to RBM of Alpharetta and working with John Sauer! More
by XXXXXXXXXXXX
Employees Worked With
October 10, 2019
John is excellent, good purchaing experience John has been very helpful throughout my purchasing process and made sure i get all the needed information quickly and helped me to make my decisions John has been very helpful throughout my purchasing process and made sure i get all the needed information quickly and helped me to make my decisions More
by Brijesh
Employees Worked With
October 09, 2019
5 Star Purchase Experience We worked with Kyle Edson and he is definitely the Best Sales person we have ever worked with. Kyle is excellent at listening and delivering the vehic We worked with Kyle Edson and he is definitely the Best Sales person we have ever worked with. Kyle is excellent at listening and delivering the vehicle we were looking for. He is very thorough and follows up. We have purchased vehicles from this dealership in the past and Kyle is the reason we keep coming back. I would strongly recommend Kyle to provide a no pressure high quality buying experience. More
by Mebenz
Employees Worked With
October 09, 2019
great dealership I've worked with RBM for a couple years now. I leased my MB from another dealer but have used RBM for all my service and even decided to buy out my le I've worked with RBM for a couple years now. I leased my MB from another dealer but have used RBM for all my service and even decided to buy out my lease at RBM. The customer service has been excellent. John Sauer worked with me to get the lease buyout prepared and made the process as painless as possible. Overall the experience was great. More
by jasmith73
Employees Worked With
October 08, 2019
Outstanding! Outstanding customer service by the entire organization. Terri Reese, my sales contact, was especially helpful. I really can't say enough about her. Outstanding customer service by the entire organization. Terri Reese, my sales contact, was especially helpful. I really can't say enough about her. Terri was professional, responsive, personable, friendly, and patient. She treated me like a family member. I strongly recommend Teri and the entire team at RBM of Alpharetta. More
by Jason Cone
Employees Worked With
Terri Reese
