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RBM of Alpharetta

Alpharetta, GA

5.0
5,480 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,480 reviews

April 13, 2019

Best place to buy a Mercedes!! The experience of buying our first Mercedes was incredible at this dealership. David Wang is professional, knowledgeable,patient and extremely polite More

by happyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Sharon Thompson
Apr 15, 2019 -

RBM of Alpharetta responded

Congratulations on your first Mercedes purchase, happyp! We are pleased to hear of David Wang's professionalism and ability to help. Happy driving! RBM of Alpharetta

April 13, 2019

Best car buying experience We just bought our second Mercedes from Bill Favini and it’s for a reason , Bill gave us the best car buying experience we have ever had, he is amazin More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Elisabeth Sexton
Apr 15, 2019 -

RBM of Alpharetta responded

KG, your utmost satisfaction is paramount to us! We are pleased to know Bill Favini provided such excellent care in helping you find your car at such a desirable price! Happy driving! RBM of Alpharetta

April 13, 2019

A fantastic experience I just had the most relaxed and satisfying car buying experience ever. Everyone at RBM of Alpharetta went out of their way to get us exactly what we w More

by DrD1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

RBM of Alpharetta responded

DrD1515, your comfort and happiness is our utmost priority! We are pleased to hear of Jeff Twiggs offering such amazing service. Congratulations on your new vehicle, and happy driving! RBM of Alpharetta

April 12, 2019

A great buying experience The initial conversation with Mr. Kagan Scott was very professional. The facility was clean and well stocked.I feel I have developed a friendship with More

by Roadrunner2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kagan Scott
Apr 15, 2019 -

RBM of Alpharetta responded

Roadrunner2, we are pleased to hear Kagan Scott was as welcoming as he was helpful! Congratulations on the new vehicle. Happy driving! RBM of Alpharetta

April 09, 2019

Excellent experience at RBM with Bill Favini! My wife and I just leased our 4th vehicle from Bill Favini at RBM Mercedes Benz in Alpharetta, GA. Bill has continuously given us exceptional service More

by skargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Omen, Tom Ahern
Apr 11, 2019 -

RBM of Alpharetta responded

Thank you skargas for the kind words about RBM of Alpharetta. We're delighted to hear Bill took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new GLE43, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

April 06, 2019

Ask for Kyle! RBM of Alpharetta is hands down the best dealership to purchase from. Last February Kyle helped my boyfriend and I purchase a 2014 Mercedes Benz. Kyle More

by Hannah T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2019 -

RBM of Alpharetta responded

Hello, Hannah T. Thank you for your continued loyalty and business! We hope Kyle and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

April 05, 2019

Best car buying experience Working with Reza and Lisa was a pleasure. Hands down the best, most comfortable experience I've had in my life. Would absolutely reccomend them to More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

RBM of Alpharetta responded

Thank you very much Craig. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Reza and Lisa could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

April 04, 2019

Kyle is the best! Super helpful Kyle went out of his way to make sure I got the exact car that fit me. After having no idea what I wanted, I explained to him that I wanted a fast, dr More

by AkGupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

RBM of Alpharetta responded

Hello, AkGupta! We are thrilled to hear Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

April 01, 2019

What a great experience! Vadim Russu at RBM of Alpharetta was great. He was very knowledgeable and was a pleasure to work with. The rest of the staff was very friendly and More

by AMGGLE43
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Elisabeth Sexton
Apr 04, 2019 -

RBM of Alpharetta responded

Thank you AMGGLE43. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

April 01, 2019

Seamless and excellent car buying experience This dealership has strong leadership with a goal of excellence in service. Every employee was a pleasure to deal with. Our salesperson, Ramona Raza More

by kluque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Apr 01, 2019 -

RBM of Alpharetta responded

Thank you kluque. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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