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RBM of Alpharetta
Alpharetta, GA
5,763 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,763 reviews
October 31, 2019
Best Mercedes Dealer in the Atlanta area. We bought a E350 Cabriolet from Bill Favini. Bill knows his stuff. He is an exemplary salesperson. He walked us through the entire process with no pre We bought a E350 Cabriolet from Bill Favini. Bill knows his stuff. He is an exemplary salesperson. He walked us through the entire process with no pressure at all. Lisa Brennan put our financing together and we got a fantastic rate. Neil Turry, the pre-owned manager sat with us for a while and helped put the deal together. All in all this is the best, most friendly dealership in the south. Diane Evans showed my wife all the bells and whistles on the car. She is great ! Five stars ! Thanks everyone. More
by Bill from Marco Island
October 30, 2019
Nice n enjoyable Great job in dealing with customer Patient and have a good curtesy is a key of winning good customer. Keep smiling and everyone is a potential custo Great job in dealing with customer Patient and have a good curtesy is a key of winning good customer. Keep smiling and everyone is a potential customer. More
by csornpao
October 30, 2019
Have had wonderful experiences when I have been to the dealership. Between the purchase and first year service, everyone has been kind, helpful and knowledgeable about my car. Thanks to Steve Byrd in Serv dealership. Between the purchase and first year service, everyone has been kind, helpful and knowledgeable about my car. Thanks to Steve Byrd in Service for his updates. More
by RKT
Employees Worked With
Andy Sayers, Steve Byrd
October 30, 2019
I highly recommend RBM of Alpharetta to everyone because I highly recommend RBM of Alpharetta to everyone because of their service department. Steve Byrd is my service advisor and takes great care of my s I highly recommend RBM of Alpharetta to everyone because of their service department. Steve Byrd is my service advisor and takes great care of my suv. More
by DBC.
Employees Worked With
Steve Byrd
October 30, 2019
Fantastic service. Even helped me during off hours. Will be back to John for future purchases. Also will be glad to send referrals as well. be back to John for future purchases. Also will be glad to send referrals as well. More
by James
Employees Worked With
October 29, 2019
Dan was so helpful! He was so kind and made sure my new car was the perfect one for me! I drove away in my dream car! car was the perfect one for me! I drove away in my dream car! More
by Kellyberry
October 27, 2019
2018 SLC 300 Red Art Edition - Jeff Twiggs Found a great car online. Called RBM of Alpharetta and spoke with Jeff Twiggs. Top notch sales professional and fellow Washington, DC sports fan! Jeff Found a great car online. Called RBM of Alpharetta and spoke with Jeff Twiggs. Top notch sales professional and fellow Washington, DC sports fan! Jeff worked with us through a series of phone calls to quickly answer all of our questions and help us reach a great - and fair - deal for everyone involved. When we went to pick up our car it was prepped beautifully and Jeff was there - on his day off - to see us through the buying process. We have a great car and can highly recommend Jeff and RBM! More
by Paul Rice
October 27, 2019
Reza was amazing and rbm Alpharetta was great Reza was very attentive and great to work with. He exceeded all of our expectations , he was extremely knowledgeable not pushy at all and had a sen Reza was very attentive and great to work with. He exceeded all of our expectations , he was extremely knowledgeable not pushy at all and had a sense of urgency with every request . He made our overall experience completely wonderful and I could not say enough good things about him . We will 100% be buying our next vehicle from Reza. More
by Lkanopka
Employees Worked With
October 26, 2019
Great experience!! Highly recommend RBM of Alpharetta. We found Andy to be very responsive and knowledgeable. The entire purchasing process was organized, well execute Highly recommend RBM of Alpharetta. We found Andy to be very responsive and knowledgeable. The entire purchasing process was organized, well executed and pleasant. Terrific experience!! More
by TG
Employees Worked With
Andy Sayers, Sharon Thompson
October 24, 2019
Most Excellent Experience I wanted to get a Mercedes for my wife's birthday so returned to RBM Alpharetta where I got my first Mercedes and was not disappointed. Met Vadim Russ I wanted to get a Mercedes for my wife's birthday so returned to RBM Alpharetta where I got my first Mercedes and was not disappointed. Met Vadim Russu for the first time and he was a complete pleasure to deal with...very patient and answered all my questions. Bought a new GLC 300 and managed to pick the car up just in time for my wife's birthday. More
by JC 3
Employees Worked With
