Back

RBM of Alpharetta

Alpharetta, GA

5.0
5,481 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,481 reviews

May 28, 2019

Why bother with anything less. After visiting several other dealerships and encountering sales staff either overly aggressive or ambivalent about their purpose we stopped at RBM Alp More

by LorenE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
May 28, 2019 -

RBM of Alpharetta responded

Thank you LorenE. We really appreciate the kind words and thank you for your business. We're delighted to hear David could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 28, 2019

The Best! Mercedes slogan is "The Best or Nothing". RBM of Alpharetta lives up to this goal. The buying experience here is simply the best. After doing resea More

by Robbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
May 28, 2019 -

RBM of Alpharetta responded

Thank you Robbie for the wonderful review. We are pleased to hear Bill took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

May 28, 2019

Outstanding Mr. Twiggs was extremely helpful and thorough on this sell. I felt good after the purchase. Would definitely recommmend services here at RBM for futur More

by Zoom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
May 29, 2019 -

RBM of Alpharetta responded

Thank you for the kind words about Mr. Twiggs, Zoom1! We appreciate your reminder of how incredible Jeff Twiggs is, and want to wish you a congratulations on your new vehicle! Happy Driving! RBM of Alpharetta

May 28, 2019

We will come back again! We are so glad with the new car for the family! Gwen did a great work helping us to figure out the best vehicle for us and the best deal. We loved doi More

by Eduardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

RBM of Alpharetta responded

Congratulations on your new family car, Eduardo! We are glad to hear Gwen was helpful in finding the perfect fit, and look forward to seeing you in the future. Happy Driving! RBM of Alpharetta

May 27, 2019

Great buying experience Kyle Edson was a great salesman to work with - he was very informative without being pushy. I needed to take a day to think about it and when I was r More

by owenby123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pietrzak
May 27, 2019 -

RBM of Alpharetta responded

Thank you owenby123 for the kind words about RBM of Alpharetta. We're delighted to hear Kyle and Michael took excellent care of you, and made you feel welcomed at this visit. If there is anything we can do with regards to your new GLE, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

May 23, 2019

Great Service! (: From Andrei Bucatari Mr. Bucatari is a lovely and beautiful person. When my smartcar got towed, he gave me a rental vehicle for free. I’m a college student and a US Servic More

by MissCreshkova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

RBM of Alpharetta responded

Hello, MissCreshkova! We are thrilled to hear Andrei and Toby provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Thank you for your service! Sincerely, RBM of Alpharetta

May 21, 2019

Great Customer Service Jeff did an outstanding job helping me to purchase an amazing automobile. It’s nice to know that some people still are willing to work hard for a sale More

by TShaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Elisabeth Sexton
May 21, 2019 -

RBM of Alpharetta responded

Thank you for reiterating why we value Jeff so highly! Congratulations on your new vehicle, and Happy Driving! RBM of Alpharetta!

May 21, 2019

Pam Banda and RBM of ALPHARETTA Pam Banda made my vehicle purchase easy and enjoyable. She was always available to discuss and and questions. In the future, I would contact Pam to More

by Juliet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Banda, Diane Evans, Igor Markovic, Kim Cates
May 21, 2019 -

RBM of Alpharetta responded

Hello, Juliet! We are thrilled to hear Pam provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

May 21, 2019

Excellent service and pleasant people Steve Byrd at RBM of Alpharetta is great to work with. Confident and trust worthy that the work gets done right. We buy there because the service is e More

by DanYackel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Steve and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

May 21, 2019

Ramona Razavi is the best Ramona made the purchasing process quick and easy. I arrived with a vehicle in mind and she delivered. I will definitely be back for my next Mercedes More

by Jvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

RBM of Alpharetta responded

Thank you very much Jvp. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Ramona could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

...
284
...