RBM of Alpharetta

Great Service Steve! With the great help of Steve Byrd, I had a wonderful experience at the RBM of Alpharetta Service Department. Steve is very professional, reliable, and With the great help of Steve Byrd, I had a wonderful experience at the RBM of Alpharetta Service Department. Steve is very professional, reliable, and efficient! Really enjoyed the service there! More

Best experience buying a car EVER! With the help of our exceptional and personable sales agent, Kyle Edson, I recently purchased my first Mercedes-Benz from RBM of Alpharetta. Kyle Ed With the help of our exceptional and personable sales agent, Kyle Edson, I recently purchased my first Mercedes-Benz from RBM of Alpharetta. Kyle Edson was wonderful! I've had several different makes of luxury cars in the past and this, by far, was my best car buying experience. I felt no pressure at all. I simply told him what I was looking for and my price range. He found EXACTLY the right fit for me. They also gave me a fair price for my trade in. If you are looking for a new OR used Mercedes-Benz, Kyle Edson at RBM of Alpharetta is the man! More

Excellent Sales Jeff Twiggs is an excellent sales agent. He worked diligently to find the GLE that met my specifications, and his was very knowledgeable. Well done! Jeff Twiggs is an excellent sales agent. He worked diligently to find the GLE that met my specifications, and his was very knowledgeable. Well done! More

Best Service in Town I can’t say enough good things about the service department at RBM of Alpharetta. Friendliness and efficiency are their strong traits. It’s as if peop I can’t say enough good things about the service department at RBM of Alpharetta. Friendliness and efficiency are their strong traits. It’s as if people are waiting for you when you drive up. More

Satisfied customer If you’re looking for a dealership that cares about you and not just making a sale, then RBM of Alpharetta is that dealership. I purchased a vehic If you’re looking for a dealership that cares about you and not just making a sale, then RBM of Alpharetta is that dealership. I purchased a vehicle and two days later I had buyer remorse. As fortunate would have it, the same day my disdain started settling in, my sales person (Reza) texted me to see if I was enjoying my new car. When I replied back, “I hate it!” Without hesitation, Reza told me to bring it back. He also said there’s a five day under 500 miles, return policy...can you believe that😱?! I’ve purchased several cars and I’ve never heard of a dealership offering such a thing. Everyone from the customer service representative, down to the finance department was so helpful, and polite. I love my new 2019 CLA250! And I love my life time dealership...RBM of Alpharetta!! More

Needed an Auxiliary Battery Replacement I was very frustrated with my Benz E-350 vehicle and all the recent repairs. My issue today was replacement of the Auxiliary Battery. I was initially I was very frustrated with my Benz E-350 vehicle and all the recent repairs. My issue today was replacement of the Auxiliary Battery. I was initially very unhappy at the cost for replacement. Next, the service advisor, Joseph Stieren alerted me that one right rear tire was very worn and would not last past another 1,000 miles. I just got new tires a year ago so this escalated my frustration. Well, Joe contacted the Benz dealership in Chattanooga where I bought the tires and found out that the new ones were placed on the front. He shared this with me and I immediately calmed down. Joe explained to me that I have approximately 1,000 miles remaining on the poor tire (uneven wear due to bad alignment), so I decided to get a replacement put on right away. I should mention the whole time Joe was very, very calm and professional. He is an impressive young man and I would be proud to have him working for me! He represented the dealership very well and turned my frustrations into a very satisfied customer. More

Great service and competitive price We used cod taco car/buying program for our preowned car purchase. Kyle and Ramona were very professional, friendly and knowledgeable. They made our d We used cod taco car/buying program for our preowned car purchase. Kyle and Ramona were very professional, friendly and knowledgeable. They made our decision process much easier. More

Mobile Office We own a small business and travel for work. We were looking for a way to create a mobile office and enjoyed working with Sheaffer Cheek to determine We own a small business and travel for work. We were looking for a way to create a mobile office and enjoyed working with Sheaffer Cheek to determine which vehicle best met our needs. We are very excited to get our new Interstate Grand Tour out on the road! Thanks so much to Sheaffer and RBM for a great experience. More

All 10's Kudos to Kyle for making the experience enjoyable. The dealership had the car we wanted at the price we wanted. They gave us our asking price for our Kudos to Kyle for making the experience enjoyable. The dealership had the car we wanted at the price we wanted. They gave us our asking price for our trade in. The back office process was smooth. All in all - very well done. Thanks More

the best service I have This service company provides the best service I have. They help me replace the battery. They provide a new and clean car for me to use when they fix This service company provides the best service I have. They help me replace the battery. They provide a new and clean car for me to use when they fix my car. Thanks so much. I feel so satisfied.🤗 More