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RBM of Alpharetta

Alpharetta, GA

5.0
5,483 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,483 reviews

June 30, 2019

Outstanding service & Amazing Customer Experience! I brought my car with a problem with backup camera. Fortunately, i had an extended warranty on the car. Carl worked with the warranty insurance compa More

by MuthuA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Denton
Jul 01, 2019 -

RBM of Alpharetta responded

Hello, MuthuA! We are thrilled to hear Carl provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

June 30, 2019

Friendly Engagment with Possitive Result June 30, 2019 Larry and Mary Grace H. After thorough research, we found the S550 we were looking for at RBM. We came from out of state well prepar More

by Michelin Man #1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans, Terri Reese
Jul 01, 2019 -

RBM of Alpharetta responded

Thank you very much Michelin Man #1! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Terri took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

June 29, 2019

Amazing experience! I am a new Mercedes buyer, I came in looking to buy a used car. John did a amazing job, he was quick and effective getting us the best deals possible More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

RBM of Alpharetta responded

Thank you very much Jessica. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear John could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 29, 2019

Amazing Stellar service and could not ask for a more professional experience. Vadim Russu was my point and exceeded my expectations. Super responsive, knowl More

by PC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

RBM of Alpharetta responded

Thank you PC. We really appreciate the kind words and thank you for your business. We're delighted to hear Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 29, 2019

Great Service!! We were lucky to get Andy second time around and just like the first time he was on point! Nicest salesman ever!! Quick, efficient and honest. 😊 More

by Clarice918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Jul 01, 2019 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Andy and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

June 28, 2019

Great Dealership Thank you so much for finding the perfect car for me. I love it and I would definitely come back to RBM of Alpharetta. Ramona Razavi was my sales rep More

by mwelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

RBM of Alpharetta responded

Thank you very much mwelton. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Ramona could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 28, 2019

Another Great Experience with Andy Sayers and RBM! We just purchased our second Mercedes S-Class from Andy Sayers and could not be happier. He always goes to great lengths to get you the car you want. More

by Mike Laczynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Jun 28, 2019 -

RBM of Alpharetta responded

Thank you very much Mike Laczynski! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Andy Sayers took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

June 28, 2019

E400 Purchase This is the second car I have purchased at RBM. I am from out of state and I purchased my E400 from Dan Berry. Dan was the seller of my first car in More

by BOB W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Jun 28, 2019 -

RBM of Alpharetta responded

Thank you Bob W. We really appreciate the kind words and thank you for your business. We're delighted to hear Dan and Tom could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 28, 2019

Excellent Service I unexpectedly totaled my vehicle and the idea of having to purchase another car was daunting. Andy made it extremely easy and did not pressure me in More

by Wayne Shaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Jun 29, 2019 -

RBM of Alpharetta responded

Thank you very much Wayne Shaw! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Andy Sayers took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

June 27, 2019

Andy Sayers I actually enjoyed my purchase experience with Andy and RBM. Not only is Andy fully knowledgeable on his product, he was professional in all aspects o More

by lu57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers, Sharon Thompson
Jun 28, 2019 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Andy and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

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