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RBM of Alpharetta
Alpharetta, GA
5,483 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,483 reviews
July 07, 2019
Make sure you deny services you don’t need I have a leased Mercedes. Only owned for 6 months and ended up paying $2500 for a service. I had to get new tires and Igor forced me to get Blake flus I have a leased Mercedes. Only owned for 6 months and ended up paying $2500 for a service. I had to get new tires and Igor forced me to get Blake flush and Wheel Alignment even though I didn’t really need them. I asked for the wheel alignment results and the before and after we’re exactly the same. Never going to RBM Alpharetta anytime. Also he did not accept competitors coupons. More
by rbmOwner123
Employees Worked With
Igor Markovic
July 05, 2019
Outstanding experience The moment I re-engaged with members of the dealership, I felt I would get the automobile that suited me best! From reception to delivery, I felt wel The moment I re-engaged with members of the dealership, I felt I would get the automobile that suited me best! From reception to delivery, I felt well taken care of! Gwen Moss, you are the best! You listened, was patient and persistent at the same time. You made my buying experience a breeze! THANK YOU!!! More
by Dawn
July 04, 2019
No pressure What stood out most to me was not being pressured purchase Gwen was very easygoing and knowledgeable making my experience at RBM of Alpharetta a grea What stood out most to me was not being pressured purchase Gwen was very easygoing and knowledgeable making my experience at RBM of Alpharetta a great one More
by Curtis
Employees Worked With
July 04, 2019
Gwen was wonderful Although I wasn't ready to purchase, Gwen left a lasting impression and I will definitely return to RBM Of Alpharetta. My experience was great and I d Although I wasn't ready to purchase, Gwen left a lasting impression and I will definitely return to RBM Of Alpharetta. My experience was great and I didn't feel pressured. I plan on recommending Gwen to all my friends, family and colleagues More
by Carolyn
Employees Worked With
July 04, 2019
Great and professional sales associate We were looking at a 2019 S560 in Asheville. Looked on line and found a car at RMB of Alpharetta that we liked. It was a 2018 S560 with AMG package w We were looking at a 2019 S560 in Asheville. Looked on line and found a car at RMB of Alpharetta that we liked. It was a 2018 S560 with AMG package with 13,000 miles. Sent for info and immediately got an email back from Ramona Razavi asking if she could assist us with any information on the car. We made the deal in 2 days without seeing the car based on Ramona’s info and picked up car last weekend. The salesman in Asheville with the MB dealer that services our GLE 350 never returned my call. Ramona is #1. More
by Hg32 highboy
July 03, 2019
AAA EXPERIENCE! We keep going back to RBM and Reza because they always treat us like family. Reza is always professional and attentive to our needs. I actually signed We keep going back to RBM and Reza because they always treat us like family. Reza is always professional and attentive to our needs. I actually signed my paperwork in finance on an ipad. They've cut the finance time down to minutes!! I highly recommend giving RBM of Alpharetta management team and Reza your business. The service after the sale also is at the top of any dealership in town. Thank you Reza! More
by Andrew Solomon
July 03, 2019
Excellent Experience After my best friend experience I decided to switch from Lexus to Mercedes. Mrs. Moss went to work and found the best car in my price range. The f After my best friend experience I decided to switch from Lexus to Mercedes. Mrs. Moss went to work and found the best car in my price range. The financial manager, Lisa, also went above and beyond to get the best rate. Gwen Moss walk me through whole process from beginning to end. If you want the best experience and best price go to Gwen Moss at RBM at Alpharetta. Thank you again, Gwen Moss. More
by Nyasha28
July 03, 2019
Recent purchase Gwen at RBM Alpharetta was a pleasure to work with. She was honest and most important straight forward. Not the typical “ sales “ person. I would h Gwen at RBM Alpharetta was a pleasure to work with. She was honest and most important straight forward. Not the typical “ sales “ person. I would highly recommend RBM and Gwen !! More
by Sean
July 02, 2019
Amazing and Thorough Bill Favini made our car buying experience absolutely wonderful. He was genuine, honest, kind, patient, down to earth and extremely knowledgeable! We Bill Favini made our car buying experience absolutely wonderful. He was genuine, honest, kind, patient, down to earth and extremely knowledgeable! We couldn’t have asked for a better person to help us with our purchase. He is truly excellent/a gem!! More
by MJandDJ
July 02, 2019
Best Car Buying Experience Ever - We’ll Be Back! The first person you encounter at a car dealership sets the tone for your entire experience. From the moment I entered the dealership, Mary Brown mad The first person you encounter at a car dealership sets the tone for your entire experience. From the moment I entered the dealership, Mary Brown made me feel like I was home, in a relaxing and warm environment. She really set the tone for our experience at RBM. Dan Berry was the ultimate professional, answering our many questions and treating us with respect, care and humor as we connected over cars and our favorite music. My wife and I had met Dan several years prior and I had made him a promise to purchase a car from him prior to some medical difficulties I had - it was nice to finally fulfill that promise, which would have not happened had it nor been for Lisa Brennan. She worked financial miracles for us and really went above and beyond the call of duty on our behalf, taking the time to get to know us on a personal level. To complete our amazing experience, we were fortunate enough to work with Sharon Thompson who we enjoyed dealing with because of her humor and efficiency. All in all, the best car buying experience I’ve ever had. My wife and I will definitely be back for future purchases!p More
by PGFerrell
