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RBM of Alpharetta

Alpharetta, GA

5.0
5,769 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,769 reviews

February 29, 2020

Outstanding service. Reza and Lisa were a pleasure to work with and very professional. First class from start to finish. I will work with them in the future. More

by Tyler.wilson87
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

RBM of Alpharetta responded

Thank you Tyler.wilson87! We thank you for your business and your kind words about RBM of Alpharetta. We hope that Reza, Lisa and the rest of our team can continue to delight you. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! RBM of Alpharetta

February 29, 2020

Jeff and the team at RBM we’re great. They were very helpful and went above and beyond to ensure the buying experience was excellent. More

by rickymaxwell
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

RBM of Alpharetta responded

Thank you, rickymaxwell, for the kind words about RBM of Alpharetta! We are delighted to hear that Jeff took excellent care of you during your visit, and we congratulate you on your new car! We look forward to seeing you again for service. Sincerely, RBM of Alpharetta

February 28, 2020

RBM of Alpharetta has unmatched customer service and courtesy for their customers, whom are treated as a family. I'm always impressed by the attention that is paid to every detail of the experience. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Cates
Mar 02, 2020 -

RBM of Alpharetta responded

Thank you Lisa for the kind words about RBM of Alpharetta. We're delighted to hear that our team took excellent care of you and made you feel welcomed at every visit. Your complete satisfaction is paramount to us, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

February 28, 2020

Great Experience Rich Alder did a fantastic job at making the car buying process easy. Greatly appreciate is timely communication and professionalism throughout the e More

by pk
Recommend Dealer
Yes
Employees Worked With
Elisabeth Sexton, Tom Ahern, Rich Alder
Feb 28, 2020 -

RBM of Alpharetta responded

Hello, pk! Thank you so much for taking the time to share your experience with us. We hope that Rich, Tom and the rest of our dealership can continue to delight you! Again, we thank you for your business and the kind words. Happy driving, RBM of Alpharetta

February 28, 2020

Great customer service - very easy to do business with them. No pressure sales. Will definitely buy from them again and encourage everyone else to do so! More

by Edawson
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Mar 02, 2020 -

RBM of Alpharetta responded

Thank you so much Edawson! We are so glad to hear that our team was able to provide you with an excellent buying experience. Your satisfaction is our priority! We thank you for your business, and look forward to seeing you again in the future. Happy driving, RBM of Alpharetta

February 28, 2020

John Sauer is excellent at making people comfortable. He listens to the needs of his client and gets results. We where looking for a specific Mercedes GLE 350 and John was patient and didn’t try to push us More

by TWO
Recommend Dealer
Yes
Employees Worked With
John Sauer
Feb 28, 2020 -

RBM of Alpharetta responded

Thank you TWO for the kind words about RBM of Alpharetta. We're delighted to hear that John took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

February 27, 2020

John made the buying process easy and smooth! He found the car I wanted and I was in and out in less than an hour. More

by Mrkgator63
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, John Sauer
Feb 27, 2020 -

RBM of Alpharetta responded

Thank you Mrkgator63 for taking the time to share your experience with us! We are delighted to hear that John provided you with the high quality buying experience that you deserve, and we look forward to seeing you for service. Happy driving, RBM of Alpharetta

February 26, 2020

Exceptional Sales Service From the moment I reached out to inquire if two Mercedes were still available that I had seen on line through the entire purchase process was the best More

by S. Valenti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Diane Evans
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you very much S. Valenti. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that our team could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 26, 2020

Great Dealership it was a pleasure to shopping with Rich everyone was very helpful they work with me on my financial options and help get the best rate More

by chucktarh2o
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Rich Alder
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you so much for the kind words! We are so glad that Rich was able to provide you with a delightful experience. We appreciate you taking the time to share your thoughts with us. Happy driving, RBM of Alpharetta

February 26, 2020

Rich was great to work with. Very knowledgeable and helpful! Thanks Rich for a great buying experience! I highly recommend RBM of Alpharetta for your next car purchase! More

by jayoung57
Recommend Dealer
Yes
Employees Worked With
Rich Alder
Feb 27, 2020 -

RBM of Alpharetta responded

Thank you very much jayoung57! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Rich took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

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