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RBM of Alpharetta
Alpharetta, GA
5,768 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,768 reviews
March 04, 2020
RBM of Alpharetta is always the place I take my Mercedes to have service done. I am always pleased with their work. Steve Byrd was very helpful and took care of getting me in and out quickly. Very pleased! to have service done. I am always pleased with their work. Steve Byrd was very helpful and took care of getting me in and out quickly. Very pleased! I didn’t even buy my car from them! More
by Krista
Employees Worked With
Steve Byrd
March 04, 2020
John went over and beyond to locate the specific GLS450 that we were looking for. He worked with our timeline to find the right color, exterior and interior and low mileage in a 2019 vehicle with the featu that we were looking for. He worked with our timeline to find the right color, exterior and interior and low mileage in a 2019 vehicle with the features we wanted. Great professional! More
by Dwstruble90
Employees Worked With
Tom Ahern, John Sauer
March 03, 2020
It is always a pleasure to work with Steve Byrd in the service department. He took care of everything in a timely manner. Thanks to RBM. I appreciate your courtesy. service department. He took care of everything in a timely manner. Thanks to RBM. I appreciate your courtesy. More
by CyndyK
Employees Worked With
Steve Byrd
March 03, 2020
Steve, my service advisor was superb. He took care of all my issues in a timely manner. All of the support staff in the service were courteous and very responsive to my needs and questions! my issues in a timely manner. All of the support staff in the service were courteous and very responsive to my needs and questions! More
by wpaul81
March 02, 2020
I had excellent service from David Wang at RBM of Alpharetta! He was on top of everything and made the process easy. I will definitely buy from David in the future. Alpharetta! He was on top of everything and made the process easy. I will definitely buy from David in the future. More
by George
Employees Worked With
David Wang
March 02, 2020
Love working with Bill on finding the right car! How car buying should be! It was 5pm on Friday when we decided to look at cars, we texted Bill and he said come on over! He was patience and listened How car buying should be! It was 5pm on Friday when we decided to look at cars, we texted Bill and he said come on over! He was patience and listened to what I wanted. I couldn't believe we found it and bought it that night! He made it easy and also helped me find a great car. I was thrilled about at the price too. We will continue to buy cars from Bill and consider him a trusted friend now. Thanks! More
by lisa
March 01, 2020
Thank you for your patience Jeff! I was not sure about the color, but you won me over. You made the purchase process easy and enjoyable. the color, but you won me over. You made the purchase process easy and enjoyable. More
by Michelle
Employees Worked With
February 29, 2020
Outstanding service. Reza and Lisa were a pleasure to work with and very professional. First class from start to finish. I will work with them in the future. work with and very professional. First class from start to finish. I will work with them in the future. More
by Tyler.wilson87
February 29, 2020
Awesome experience and I didn't even buy a Mercedes Vadim was exceptional. I did not go there to buy a Mercedes, but to buy a Highlander that had been turned in for a Mercedes. I felt I was still trea Vadim was exceptional. I did not go there to buy a Mercedes, but to buy a Highlander that had been turned in for a Mercedes. I felt I was still treated with the same level of care and respect as anyone else. No high pressure tactics; it was a straightforward and easy experience. If you're looking for a Mercedes (or a trade-in), I highly recommend RBM of Alpharetta. More
by sonja.m.g
Employees Worked With
February 29, 2020
We had a less than satisfactory experience with another salesperson, management referred us to John, who took over and handled everything timely and adeptly. Good experience. salesperson, management referred us to John, who took over and handled everything timely and adeptly. Good experience. More
by DavidT
Employees Worked With
Diane (goes over the car’s technology) did a good job teaching me the features. , Carl Denton, Tom Ahern, John Sauer
