RBM of Alpharetta

BEST experience!!! This dealership was absolutely the best i've ever experienced when buying a car. The process was flawless and the entire staff was amazing to work wit This dealership was absolutely the best i've ever experienced when buying a car. The process was flawless and the entire staff was amazing to work with. I highly recommend this dealership as they have set the bar in car buying standards and in treating their customer like a rock star. More

we are Benz peeps now John took extremely good care of us. I would highly recommend John for an awesome purchasing experience at RBM of Alpharetta.. Very informative and pl John took extremely good care of us. I would highly recommend John for an awesome purchasing experience at RBM of Alpharetta.. Very informative and pleasant to deal with.. More

Really good service.Non aggressive staff. Laid back Really good service. Non aggressive staff. Laid back atmosphere. Vadim Russu was my salesman. I spent one hour just walking lot looking at the multi Really good service. Non aggressive staff. Laid back atmosphere. Vadim Russu was my salesman. I spent one hour just walking lot looking at the multiple availability of cars they had to offer. Not once did I feel pushed. He was very patient while wife picked out car. Was not able to stay for tutorial. That evening Elizabeth thoughtfully email me multiple short video tutorials to help us learn about the vehicle. Lisa Brennan in finances very helpfull and through. More

Had a fantastic experience at RBM of Alpharetta buying my first Mercedes Benz. Bill Favini made the entire process comfortable for my needs, the transaction was clear, seemless and haggle free. Communication first Mercedes Benz. Bill Favini made the entire process comfortable for my needs, the transaction was clear, seemless and haggle free. Communication and assistance even and especially after the sale has been exceptional and instrumental in my satisfaction. If you need a Master Salesman to smoothly handle an investment I highly recommend you contact Bill. I'd also like to highly recommend Ramona Razavi handle your financing needs. Truly a pleasure to work with, no pressure, highly prepared, everything was ready, correct and explained clearly, not to mention she was a blast to do business with, great personality and attitude! I felt completely comfortable and excited to sign, not AT ALL the shark tank you'd expect in financing :) highly recommended! Last note, the entire dealership was exceptional, delightful, modern, clean and sociable, from the receptionist to passing employees in the showroom or halls, everyone was very professional and smiling. Truly a great first Mercedes Benz experience, I'll be back!!! More

Purchasing Opportunity Out of Existing Relationship My wife and I purchased a 2016 GLC300 from RBM in 2016. As part of her regular service, a required software update meant her car would need to be ther My wife and I purchased a 2016 GLC300 from RBM in 2016. As part of her regular service, a required software update meant her car would need to be there overnight, so Don (the maintenance rep with whom she deals) offered a loaner. She told Don that I was driving a 15 year old Volvo at the time and that she'd really like for me to test drive one of the Mercedes sedans. Don set her up with an E450 which she brought home (we live about 45 minutes away). This was on a Friday. Although her car was ready on Saturday, Don offered to let us keep the loaner the rest of the weekend. My wife loves dealing with Don! After driving it I was sold, and she went down on Monday and handled the details of the purchase. Everyone there was very friendly, knowledgeable, and forthcoming on the vehicle and made the transaction very easy. Our sales rep, Vadim Russu, made the experience very easy for my wife, and he personally delivered the car to us late on Friday afternoon and spent all the time we needed to walk through setup, including programming our garage doors. Vadim was fantastic in explaining the vehicle's systems. I was going from a 2005 Volvo with no bluetooth capabilities to a four-wheeled computer and he made it very easy. We would highly recommend Vadim! More

Had a great experience with Andrei ! He took my order and fixed my issues giving me piece of mind you get with Mercedies! Thank you Rob Ingram fixed my issues giving me piece of mind you get with Mercedies! Thank you Rob Ingram More

David was so helpful and friendly. Would recommend him to anybody. Very nice facility as well. We had a great experience buying our new car. anybody. Very nice facility as well. We had a great experience buying our new car. More

The dealership and personnel are top notch This is the 4th car I've purchased at RBM Alpharetta and the third from Jeff Twiggs. I routinely recommend friends and family who want 5 star treatme This is the 4th car I've purchased at RBM Alpharetta and the third from Jeff Twiggs. I routinely recommend friends and family who want 5 star treatment, 5 star service and a 5 star automobile. More

This dealership, the people and the service quality is all that one could ever ask for in sale and maintenance of your car. I should say cars.- this dealership has supported three of my cars over the year all that one could ever ask for in sale and maintenance of your car. I should say cars.- this dealership has supported three of my cars over the years and each visit has always been a greater pleasure than the last. My service advisor/advocate, Steve Byrd, is the best, always having your interests in mind. Fantastic! More