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RBM of Alpharetta
Alpharetta, GA
5,351 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,351 reviews
August 04, 2019
Great service! I recently got my third Mercedes from RBM of Alpharetta. The experience from purchasing to any kind of service is the best. All employees I worked wit I recently got my third Mercedes from RBM of Alpharetta. The experience from purchasing to any kind of service is the best. All employees I worked with for more then 6 years are professionals. I met service advisor Andrew Bucatari first time. He is knowledgeable, friendly, answered all my questions. More
by Berg-Nat
Employees Worked With
Helpful August 04, 2019
Steve Byrd is our rep and he always treats us well at RBM. We never have to wait to long and he always has our paperwork ready to go and he is very knowledgeable. Thank you RBM and thank you Steve for al RBM. We never have to wait to long and he always has our paperwork ready to go and he is very knowledgeable. Thank you RBM and thank you Steve for all of your help. More
by Allen1
Employees Worked With
August 03, 2019
Fantastic Everyone was super friendly and nice. Our experience was top notch and we were pleased with everything and everyone. thank you very very very much Everyone was super friendly and nice. Our experience was top notch and we were pleased with everything and everyone. thank you very very very much More
by Mikeq921
Employees Worked With
August 02, 2019
Best experience Kagan made our car shopping experience so easy. There was no pressure he was knowledgeable and genuinely friend. Thanks Kagan And a shout out to Tom Kagan made our car shopping experience so easy. There was no pressure he was knowledgeable and genuinely friend. Thanks Kagan And a shout out to Tom In finance who also made the paperwork quick and efficient More
by Rocket2019
Employees Worked With
Tom Ahern, Kagan Scott
August 02, 2019
Service is always A Plus Joseph has been awesome to work with! He makes sure that I am happy from the time I bring in my car, to while I am working (they have a great place to Joseph has been awesome to work with! He makes sure that I am happy from the time I bring in my car, to while I am working (they have a great place to work while you wait) to the time I receive my car. He always comes by and lets me know what exactly is happening and how long it will take. He cares and shows this and could not be more professional. More
by Christianbear1
Employees Worked With
Joseph Stieren
August 01, 2019
Great Service from Andrei Bucatori I recently went in for an emissions test and Andrei worked with his team to identify the possible reason why my car didn't pass emissions. Instead of I recently went in for an emissions test and Andrei worked with his team to identify the possible reason why my car didn't pass emissions. Instead of simply sending me home, he worked with his colleague to find out if there was a simple cause to the failure. He identified that I had a loose cap under the hood that could have effected the pressure. Long story short, most service areas would have made this a reason to charge me a ridiculous service fee and he did not. RBM, does an excellent job finding employees that focus on the customer and not just over charging to make money. Thanks Andrei! More
by McMann
Employees Worked With
August 01, 2019
Great service Have taken my E350 here for 3 years. Great service, from Steven Byrd and Joseph Stieren. Very helpful with recommendations. Joeseph recently helped me Have taken my E350 here for 3 years. Great service, from Steven Byrd and Joseph Stieren. Very helpful with recommendations. Joeseph recently helped me with a tire issue. More
by TCq7
August 01, 2019
Service B I told Joseph I absolutely had to be at another appointment later the morning of my service appointment. Joseph made it happen, cannot thank him enou I told Joseph I absolutely had to be at another appointment later the morning of my service appointment. Joseph made it happen, cannot thank him enough for his continued monitoring of progress to make sure I got out of there on time. More
by miltonmom
Employees Worked With
Joseph Stieren
July 31, 2019
Express Service Normal A Service. Made express appointment. Everything went well.Waiting area very comfortable with Wi-Fi and coffee. Joseph gave me frequent updates Normal A Service. Made express appointment. Everything went well.Waiting area very comfortable with Wi-Fi and coffee. Joseph gave me frequent updates re status. More
by Rahughes1
Employees Worked With
Joseph Stieren
July 31, 2019
The Best or Nothing! RBM of Alpharetta is simply the best! I have been a customer of RBM for over 10 years. I receive the best customer service from the best service manag RBM of Alpharetta is simply the best! I have been a customer of RBM for over 10 years. I receive the best customer service from the best service manager Carl Denton! I receive absolutely the best sales service from Dan Berry. I have purchased three cars from Dan Berry and again it is the best of the best!! I have never had such an easy purchasing experience. Thanks Dan! Thank you RBM!!! More
by StephLipnick
