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RBM of Alpharetta
Alpharetta, GA
5,473 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,473 reviews
November 29, 2019
Fast and Professional Sheaffer is a real pro and I would recommend you work with him and his team if you are in need of a fast and professional transaction. Sheaffer is a real pro and I would recommend you work with him and his team if you are in need of a fast and professional transaction. More
by csedgwick
November 29, 2019
GREAT EXPERIENCE Kagan Scott walked me through the process of trading my 2017 Mercedes for a 2020 Mercedes. Each step was explained completely. The employees were f Kagan Scott walked me through the process of trading my 2017 Mercedes for a 2020 Mercedes. Each step was explained completely. The employees were friendly and efficient. More
by UGA grad
Employees Worked With
Sharon Thompson, Kagan Scott, Diane Evans
November 27, 2019
Gwen is simply outstanding. She cares, listens and understands the needs of her customers. She was able to find me the perfect car and made sure it was the car I needed. understands the needs of her customers. She was able to find me the perfect car and made sure it was the car I needed. More
by Ryan
November 27, 2019
Great reception and atmosphere.The whole experience is Great reception and atmosphere. The whole experience is seamless. Great example of quality in engineering and design. We glad to be a part of the Me Great reception and atmosphere. The whole experience is seamless. Great example of quality in engineering and design. We glad to be a part of the Mercedes Benze family. More
by Jane
November 27, 2019
My experience with RBM of Alpharetta was perfect from start to finish. I called trying to find any GLE 450 to test drive, and an hour later Kagan Scott called me back to say that a GLE 450 in my preferre start to finish. I called trying to find any GLE 450 to test drive, and an hour later Kagan Scott called me back to say that a GLE 450 in my preferred color combination had just come in. Once there I was greeted by Kagan and then was introduced to Vadim Russu who took me through my test drive. Vadim was so friendly and very knowledgeable and answered all my questions about the car. I decided to buy the car at around 4:30 and I was out the door by 6:00, as Vadim promised, so I could make a dinner engagement. He and Kagan worked as a team to get the deal closed, paperwork done and me out the door in record time. Such a different experience from previous car purchases at other dealerships. This was my first time buying from RBM of Alpharetta, but it won’t be my last. Vadim toured me around the showroom and service department before we left. It’s a beautiful dealership. But what makes it so great is the people who work there. Thank you Kagan, Vadim, Tom and Diane for making buying my beautiful GLE 450 such a positive experience. More
by debbieh
November 26, 2019
Dan Berry was a pleasure to work with for our most recent purchase! He was friendly and knowledgable! We will highly recommend both Dan and RBM of Alpharetta. purchase! He was friendly and knowledgable! We will highly recommend both Dan and RBM of Alpharetta. More
by LLW
November 25, 2019
Amazing staff This was our first experience working with RBM of Alpharetta and we were absolutely amazed with our experience from the salesperson to the finance man This was our first experience working with RBM of Alpharetta and we were absolutely amazed with our experience from the salesperson to the finance manager. Our salesman, Kyle Edson, was nothing short of exceptional with his commitment to first class service and his communication throughout our process was always timely and on point. Thanks to the entire staff that worked with us. More
by bjjh081818
Employees Worked With
Sharon Thompson
November 24, 2019
Great experience with John! My husband decided to go with the dealership in Alpharetta instead of Tampa where we live. So glad he did! Working with John has been awesome! He even My husband decided to go with the dealership in Alpharetta instead of Tampa where we live. So glad he did! Working with John has been awesome! He even came to Tampa and spent several hours going over all the details of the car. Great experience!! More
by sybilsamaha
Employees Worked With
November 24, 2019
Kyle Edson at RBM of Alpharetta was awesome! Kyle helped us order a 2020 Mercedes GLC300 and was knowledgeable, diligent and easy to work with. us order a 2020 Mercedes GLC300 and was knowledgeable, diligent and easy to work with. More
by Rob S - Sandy Springs
November 22, 2019
Very very good experience. Friendly and professional, made me feel right at home. Felt like I personally knew everyone I came in contact with. When there were moments that I was waiting on something and made me feel right at home. Felt like I personally knew everyone I came in contact with. When there were moments that I was waiting on something and it was noticed people asked if I was being helped and or could they help. Just a great experience all the way around. More
by ddbartel75@gmail.com
Employees Worked With
Other Employees :
Two receptionists were also excellent, Sharon Thompson, Diane Evans
