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RBM of Alpharetta
Alpharetta, GA
5,473 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,473 reviews
December 05, 2019
Great Service, Always Accommodating Carl Denton always takes great care of us. He gives good advice and is very mindful of the costs. We have been seeing him for several years. Althou Carl Denton always takes great care of us. He gives good advice and is very mindful of the costs. We have been seeing him for several years. Although RBM is far from our house, it is worthwhile to drive the distance to be able to work with him. More
by natchanok
Employees Worked With
Carl Denton
December 05, 2019
Purchased new GLE350 We had a good idea of the type of vehicle we wanted and were very pleased with the many features the 2020 GLE offered. The safety features, technolog We had a good idea of the type of vehicle we wanted and were very pleased with the many features the 2020 GLE offered. The safety features, technology, ambient lighting, panoramic roof and other options, along with the knowledge and assistance of Reza, helped us in our decision making process to purchase our new car quickly. We're very pleased with our new GLE and the excellent service we received at RBM. More
by dirlbeck
December 02, 2019
Excellent Experience from Start to Finish Loyal Mercedes customer for years. First purchase at this location, recently relocated to the area. Very courteous, professional and seamless proc Loyal Mercedes customer for years. First purchase at this location, recently relocated to the area. Very courteous, professional and seamless process working with Reza for our vehicle order and purchase and with Lisa in finance. Stellar customer service, a true representation of the brand. More
by RJ
November 30, 2019
This is a top notch dealer. The employees are very nice especially the salesman that I had, Rena. Very impressed with their operation, very nice dealership! especially the salesman that I had, Rena. Very impressed with their operation, very nice dealership! More
by staylor
November 30, 2019
Terri Reese is the best! She goes above and beyond.Thank you to Donnie for all your help. He needs a 5 star as well. you to Donnie for all your help. He needs a 5 star as well. More
by rgarrett20
November 30, 2019
Great Experience! Kyle was a pleasure to work with. He is very friendly, professional and knowledgable. I dread the car buying process. He made the process fun and pai Kyle was a pleasure to work with. He is very friendly, professional and knowledgable. I dread the car buying process. He made the process fun and painless! I’m so glad I chose to go to RBM of Alpharetta. More
by jennyga75
November 30, 2019
Car Buying at its Finest! Excellent service from Jeff Twiggs in sales and Sharon Thompson in finance. Both were extremely knowledgeable and considerate throughout the purchasin Excellent service from Jeff Twiggs in sales and Sharon Thompson in finance. Both were extremely knowledgeable and considerate throughout the purchasing process. Couldn’t be happier with our experience! More
by Jenny Spartz
November 30, 2019
Everyone was professional and courteous. We got the exact vehicle we wanted at a price we felt comfortable paying. We will definitely recommend RBM to everyone. exact vehicle we wanted at a price we felt comfortable paying. We will definitely recommend RBM to everyone. More
by Wisdom9451
November 30, 2019
Outstanding experience! RBM is a very nice dealership to include staff, professionalism, amenities, service. Kyle Edson (Sales consultant) was attentive, knowledgeable, respo RBM is a very nice dealership to include staff, professionalism, amenities, service. Kyle Edson (Sales consultant) was attentive, knowledgeable, responsive and a pleasure to work with. More
by Julie Lewis
November 29, 2019
Experience with Mercedes GLS 2020 RBM of Alpharetta was a very pleasant experience and working with David Wang on finalizing my car, the stories we shared about our culture, the way th RBM of Alpharetta was a very pleasant experience and working with David Wang on finalizing my car, the stories we shared about our culture, the way they treat customers and trying their best to give a good deal. I would recommend working with RBM and David for a fun shopping experience. More
by Girish Nair
Employees Worked With
David Wang
