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RBM of Alpharetta

Alpharetta, GA

5.0
5,473 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,473 reviews

December 15, 2019

My sincere thanks to Kim Cates, Dan Berry and Lisa Brennan for a completely enjoyable experience. This is why we keep coming back. Thanks for everything! More

by Alexander.khaindrava
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton, Kim Cates
Dec 18, 2019 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope that Dan and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

December 15, 2019

John Sauer I had the fortunate opportunity to work with John and RBM to purchases my first Mercedes. John took the time to explain everything in detail. John i More

by pramos3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

RBM of Alpharetta responded

Thank you very much pramos3. We are grateful for the kind words, and we thank you for your business. We are pleased to hear that John provided you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 14, 2019

Bill Favini truly helped me focus in on the model which fit my driving style (lead footed!) and my criteria (3 liter, stylish and within budget). We’ve been M-B owners for years so he was able to relate m More

by Andrew & Ally
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2019 -

RBM of Alpharetta responded

Thank you very much Andrew & Ally . We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Bill could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 14, 2019

great shopping experience Ramona did a great job for matching discounts from other dealerships when I show the proof. Love the car I got and hope the service RBM offers will al More

by zhangzeyu19911215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

RBM of Alpharetta responded

Thank you zhangzeyu19911215 for the wonderful review. We are pleased to hear that Ramona took excellent care of you during your visit. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 13, 2019

This is my 3rd purchase from RBM Alpharetta; David Wang is nothing short of AMAZING!! His outstanding service has cemented my loyalty to RBM Alpharetta. More

by Monty Willis
Recommend Dealer
Yes
Employees Worked With
David Wang
Dec 13, 2019 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope that David and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

December 13, 2019

RBM of Alpharetta - particularly Kagan Scott, were absolutely amazing. I came to Kagan with a really non-ordinary situation. Not only did Kagan work tirelessly to help me, so did the rest of the staff More

by JC238
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Kagan Scott
Dec 13, 2019 -

RBM of Alpharetta responded

Thank you JC238 for the kind words about RBM of Alpharetta. We're delighted to hear that Kagan took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

December 13, 2019

Great service! Kyle Edson of RBM of Alpharetta did a great job helping me with a Pre-Owned GL450. Absolutely love the car and Kyle did a great job with everything!! More

by jmurphyclothing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Dec 18, 2019 -

RBM of Alpharetta responded

Thank you very much jmurphyclothing! RBM of Alpharetta truly appreciates the wonderful review. We're delighted to hear that Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 12, 2019

Couldn't have asked for a better experience. Jeff Twiggs is the best! No pressure, honest answers, truly was looking out for my auto needs! More

by tim.beard
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Dec 13, 2019 -

RBM of Alpharetta responded

Thank you very much tim.beard! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

December 12, 2019

Great Experience We had a great experience with John. He was very attentive, helped us work through our needs, and was diligent about following up when we had addition More

by srjourdain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

RBM of Alpharetta responded

Thank you very much srjourdain! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that John took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

December 11, 2019

Awesome experience with Steve on the service. He is very helpful and fixed all the issues. Completely satisfied with the overall experience. Will recommend to others as well More

by George Augustine
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

RBM of Alpharetta responded

Hello George Augustine We are thrilled to hear that Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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