RBM of Alpharetta

Not Honest My son and I purchased a certified pre owned car in March 2018. It was a car they had used as a loaner. When we were looking at it and going through My son and I purchased a certified pre owned car in March 2018. It was a car they had used as a loaner. When we were looking at it and going through the buying process we asked if it has been in any accidents or had any prior damage. The salesman told us there was no prior damage or accidents and then gave us the car fax report. I realize that car fax says is is based on current information and some problems may not have been reported. This dealership owned the car. They knew of the damage did not disclose it to us when asked and did not report the damage to car fax until after we purchased the car. They did not report the damage until April 2018. This is very dishonest. We found this out because we are looking to trade it in. The value they offered was way less than what it should have been and we were told this is the reason why. They showed us the updated car fax that shows the damage reported after we bought it. Totally dishonest and bordering on fraud. More

An excellent experience! The staff were super helpful and the facility itself is spectacular. We were greeted right away but never felt pressured to buy. I would high recommend to anyone looking for a and the facility itself is spectacular. We were greeted right away but never felt pressured to buy. I would high recommend to anyone looking for a Mercedes. More

Excellent experience Working with Rich and Tom was a great! They were both very kind and extremely helpful. I couldn’t have asked for a better experience in this process. Working with Rich and Tom was a great! They were both very kind and extremely helpful. I couldn’t have asked for a better experience in this process. Rich listened to my wants and concerns and put me in the perfect vehicle fit for me! I will definitely be sending all family and friends looking to get a Mercedes to him! Thank you for everything! You have a long time customer in me!!! More

Courteous and professional When i made contact with John, he was polite, answered my questions, didn't do the normal hours long dealer dance. It was a quick transaction and I wa When i made contact with John, he was polite, answered my questions, didn't do the normal hours long dealer dance. It was a quick transaction and I was driving out. The car was cleaned and ready to go the following day as agreed upon. If you want a no hassle experience, see John. More

My new car! I just drove home my new Mercedes yesterday and I Love it, David Wang has sold me 3 cars now and it has been such a pleasure to work with David and Di I just drove home my new Mercedes yesterday and I Love it, David Wang has sold me 3 cars now and it has been such a pleasure to work with David and Diane and Lisa, it went fast and very professional. Thank you RBM More

Easy Car Buying Experience - RBM Alpharetta Kyle Edson made the whole process of buying a car as easy as possible - great experience!!!RBM Alpharetta is a wonderful dealership. Highly recommend Kyle Edson made the whole process of buying a car as easy as possible - great experience!!!RBM Alpharetta is a wonderful dealership. Highly recommend buying a car from them and Kyle More

Appreciated speaking with Terri over the phone. She was very professional and was willing to make time to assist me!! Thank you so very much. very professional and was willing to make time to assist me!! Thank you so very much. More

Awesome Experience Turned dread into joy! My wife got her dream car and I got a good fair deal absent the usual haggling and B.S.! Really like the courtesy and care show Turned dread into joy! My wife got her dream car and I got a good fair deal absent the usual haggling and B.S.! Really like the courtesy and care shown by everyone! More

My salesperson Jeff Twiggs was the absolute best salesperson that I have ever had the pleasure of dealing with. He was very professional and was able to meet my needs in terms of the vehicle that I salesperson that I have ever had the pleasure of dealing with. He was very professional and was able to meet my needs in terms of the vehicle that I was interested in purchasing. Lisa Brennan of finance was also wonderful in taking care of me. Since I don’t have much space left, I would definitely recommend RBM of Alpharetta!! More

Vadim Russu created an exceptional car buying experience for me in my recent purchase of a Mercedes E-300 at RBM of Alpharetta. I was very impressed with his incredible depth of product knowledge regarding for me in my recent purchase of a Mercedes E-300 at RBM of Alpharetta. I was very impressed with his incredible depth of product knowledge regarding Mercedes models and his genuine interest in meeting and exceeding his customer’s expectations. His pleasant personality and his thorough attention to detail throughout the process, from the test drive to the purchase, resulted in a truly enjoyable car buying experience for me. Special thanks also go to Sharon Thompson, the amazing Financial Services Manager, who helped me navigate the intricacies of my trade-in and purchase paperwork, with excellent advice regarding extended warranties as well. Last but definitely not least, Product Concierge Diane Evans was beyond awesome in her flawless presentation of all the features in this stunning E-300! She is an exceptional instructor. She clearly demonstrated the many technology systems and performance features in an easy-to-understand manner. Everyone at RBM of Alpharetta was genuinely dedicated to providing excellent customer service throughout this process, from initial window shopping of their vast array of cars to the final presentation of my new car keys to me. They even had my new car ready for me to drive off with a big beautiful red bow on top because it was during their Winter Event Sale! More