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RBM of Alpharetta

Alpharetta, GA

5.0
5,768 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,769 reviews

September 12, 2020

I can not say enough good things about my great experience purchasing a certified E300 from RBM of Alpharetta Mercedes-Benz. Bill Favini was an absolutely pleasure to deal with: professional, kno More

by Bruce M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

RBM of Alpharetta responded

Thank you so much, Bruce M! We appreciate you taking the time to share those kind words and your experience at RBM of Alpharetta. We are so delighted that Bill provided you with an excellent buying experience! We want to congratulate you on your new purchase, and please let us know if you have any questions or concerns regarding your new E300. We would be more than happy to resolve any concerns. We wish you all the best! Happy driving, RBM of Alpharetta

September 12, 2020

RBM of Alpharetta is a great place to get a Mercedes or a used car of your choice. David is great to work with and very knowledgeable! More

by mrschalstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
September 12, 2020

John was very professional and helpful. Helped a first time buyer through every step of the process even walking me through all the cool tech in the car. More

by michaelpeterson178
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Sauer
Sep 14, 2020 -

RBM of Alpharetta responded

Thank you, Michaelpeterson178! We are thrilled to hear that John provided a professional and helpful buying experience. Your 100% satisfaction is our top priority. If you have any concerns regarding your new purchase, please don't hesitate to contact us. We would be more than happy to resolve any concern. We wish you the best! Sincerely, RBM of Alpharetta

September 11, 2020

I received exemplary service from Mark Higgs at RBM of Alpharetta. His knowledge of the vehicle cleared all my concerns. My experience was professional and rewarding. Thank you, Deborah Hill More

by Deborah Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Sep 12, 2020 -

RBM of Alpharetta responded

Thank you so much, Deborah! We are so happy that Mark provided a knowledgeable and professional buying experience. We do all the we can to make the buying experience the best it can be. If you have any further concerns, please don't hesitate in contacting us. We would love to help! Congratulations on your new purchase, and we wish you the best! Sincerely, RBM of Alpharetta

September 10, 2020

I just purchased my first vehicle from RBM of Alpharetta and had the pleasure to work with Sheaffer Cheek. Sheaffer was very knowledgeable about the vehicle I was interested in which made for a great experi More

by Boss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

RBM of Alpharetta responded

Thank you, Boss! We appreciate the kind words about Sheaffer and RBM of Alpharetta. We are delighted that Sheaffer could provide an excellent buying experience on your visit. We want to congratulate you on your new purchase, and we wish you all the best! Happy driving, RBM of Alpharetta

September 10, 2020

John was very professional and easy to work with. He was very matter of fact about the price ( not rude) and the dealership's position. I particularly liked his followup and his responsiveness, which made t More

by begates2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans, John Sauer
Sep 10, 2020 -

RBM of Alpharetta responded

Thank you, Begates2! We are so thrilled to hear that John was able to provide an excellent buying experience! We do all that we can to make the overall experience the best it can be. Congratulations on your new purchase, and we wish you all the best! Happy driving, RBM of Alpharetta

September 08, 2020

This was my second purchase from John in two months. I can't say enough about how easy he is to work with. Thanks John! More

by Dave, Canton, GA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, John Sauer
Sep 09, 2020 -

RBM of Alpharetta responded

Thank you, DB2! We want to thank you for your continued loyalty and business! We are thrilled to hear that John was able to provide a great buying experience on both of your visits. Your complete satisfaction is our top priority. If you have any questions or concerns, please don't hesitate to contact us. We would love to help. We wish you all the best! Happy driving, RBM of Alpharetta

September 04, 2020

John was very helpful and on top off our vehicle purchase. . He kept us up to date with any changes and made sure we were satisfied. . More

by Chackling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisabeth Sexton, John Sauer
Sep 07, 2020 -

RBM of Alpharetta responded

Thank you, Chackling! We appreciate you taking the time to share the kind words about your experience with John. If you have any questions or concerns on your new purchase, please let us know! We would love to help. We wish you the best! Happy driving, RBM of Alpharetta

September 03, 2020

The entire process was very easy from beginning to end! Sheaffer was great to work with on our purchase. We will use them in the future! More

by Rodney E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

RBM of Alpharetta responded

Thank you, Rodney E! We are delighted to hear that Sheaffer provided a great experience on your visit to RBM of Alpharetta. Your complete satisfaction is paramount to us. Congratulations on your new purchase, and happy driving! Sincerely, RBM of Alpharetta

September 02, 2020

Our experience with RBM was excellent and would like to recognize David Wang for his outstanding service and follow up ..he was always available for questions from beginning to end.. Should the occasion o More

by John99feuling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
Sep 02, 2020 -

RBM of Alpharetta responded

Thank you, John99feuling! We appreciate the kinds word about David and our dealership. We are happy to hear that David was able to provide outstanding service on your visit. If you have any other concerns, please let us know. We would love to help. We wish you the best, and again congratulations on your new purchase! Sincerely, RBM of Alpharetta

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