Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,768 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,768 reviews
September 15, 2020
The dealership is convienant to us in an area that is not extremely busy. Everyone was helpful & kind from Dan our salesman to Diane the concierge. Both did follow ups to be sure I was happy & feeling comfor extremely busy. Everyone was helpful & kind from Dan our salesman to Diane the concierge. Both did follow ups to be sure I was happy & feeling comfortable in my beautiful new car. Totally impressed!! More
by bettebunten
September 15, 2020
Quick, easy, no pressure experience with Kyle! Didn’t plan on purchasing that day but were so impressed with the dealership. We will drive more than an hour again just to deal with him. plan on purchasing that day but were so impressed with the dealership. We will drive more than an hour again just to deal with him. More
by Jeremy.tobias
September 15, 2020
RBM of Alpharetta was everything we expected from a Mercedes dealership. The salesman John Sauer was very professional, personable and knowledgeable. The process from test driving to purchase was seaml Mercedes dealership. The salesman John Sauer was very professional, personable and knowledgeable. The process from test driving to purchase was seamless. More
by racheldobson
Employees Worked With
John Sauer
September 15, 2020
My experience with John was exemplary!!! John was so helpful and assisted with everything I wanted and needed in my new car. The process was so quick and simple. I was approved and had the Mercedes-Benz helpful and assisted with everything I wanted and needed in my new car. The process was so quick and simple. I was approved and had the Mercedes-Benz that I wanted within a day. More
by Renee-Estelle
Employees Worked With
Ramona Razavi, Diane Evans, John Sauer
September 14, 2020
My Sister purchased her dream car from Gwen Moss @ RBM of Alpharetta. I was with her, our entire experience was Outstanding & Excellent. Thank You Gwen Alpharetta. I was with her, our entire experience was Outstanding & Excellent. Thank You Gwen More
by Virginia
September 14, 2020
Mark Higgs is an exceptional businessman, he knows how to help and get his customers attention. I purchased a GLB 2020, he was very pleasant, patience and informative regarding the all process. Thanks for ev help and get his customers attention. I purchased a GLB 2020, he was very pleasant, patience and informative regarding the all process. Thanks for everything. More
by sdiorne
Employees Worked With
Mark Higgs
September 13, 2020
My service from Andy Sayers at RBM of Alpharetta was excellent -- and continues to be after the purchase. We visited a few other Mercedes dealerships first before meeting Andy at RBM of Alpharetta; ther excellent -- and continues to be after the purchase. We visited a few other Mercedes dealerships first before meeting Andy at RBM of Alpharetta; there was no comparison. Andy was patient, extremely knowledgeable and not once did we feel any pressure to buy. It was a truly genuine and consultative experience from start to finish. I now have the perfect car for me thanks to Andy and RBM. More
by Nicole Crowe
Employees Worked With
Andy Sayers, Diane Evans
September 13, 2020
Steve Byrd kept me informed every step of the maintenance process. Loaner was ready when I got there. As much as we spent a vac& window wash would have been great. thank you! process. Loaner was ready when I got there. As much as we spent a vac& window wash would have been great. thank you! More
by fulleni3
Employees Worked With
Steve Byrd
September 13, 2020
I just purchased my first Mercedes-AMG from RBM. My sales associate was Vadim Russu and I am totally pleased with the service he offered. He was professional and knowledgeable about the products. He was als associate was Vadim Russu and I am totally pleased with the service he offered. He was professional and knowledgeable about the products. He was also attentive and so very patient with me in making my decisions. The entire process was actually easy, instead of stressful. More
by Jo
September 12, 2020
I can not say enough good things about my great experience purchasing a certified E300 from RBM of Alpharetta Mercedes-Benz. Bill Favini was an absolutely pleasure to deal with: professional, kno experience purchasing a certified E300 from RBM of Alpharetta Mercedes-Benz. Bill Favini was an absolutely pleasure to deal with: professional, knowledgeable, prompt and straight-forward. I must have contacted 10 dealerships in the southeastern U.S. Bill and RBM made the decision a no brainer. I can't imagine ever purchasing another Mercedes anywhere else! More
by Bruce M
Employees Worked With
