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RBM of Alpharetta
Alpharetta, GA
5,768 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,768 reviews
September 22, 2020
This was by far the easiest car buying experience we have experienced. David our sales advisor was super personable, easy going, knowledgeable and an all around great guy. I would highly recommend David Wang experienced. David our sales advisor was super personable, easy going, knowledgeable and an all around great guy. I would highly recommend David Wang and RBM of Alpharetta...I'm still amazed at the overall experience! More
by Tman
September 21, 2020
Gwen was awesome! She was knowledgeable and listened to what I needed. She got me the price range I wanted and a car I love! what I needed. She got me the price range I wanted and a car I love! More
by Cherrelle B.
September 21, 2020
Gwen is AWESOME! I would highly recommend working her. She is knowledgeable, professional and patient. She helps you make the best purchase decision. Thanks Gwen! She is knowledgeable, professional and patient. She helps you make the best purchase decision. Thanks Gwen! More
by SedBlake
Employees Worked With
September 20, 2020
Kyle Edson was very accommodating, professional and straightforward in his transaction. We’re looking forward to working with him on our next car purchase of Mercedes Benz straightforward in his transaction. We’re looking forward to working with him on our next car purchase of Mercedes Benz More
by Anjeajosh
September 19, 2020
We came in to see John after calling about a car on the website. John had the car we wanted to see up front and ready to go. We discussed our wants and needs. After test driving the car, we looked at website. John had the car we wanted to see up front and ready to go. We discussed our wants and needs. After test driving the car, we looked at a few others. John also suggested a possible Certified Pre Owned car. After we looked at it, we loved it and ultimately bought it. John kept in touch during the process and everything went according to plan. We LOVE our new car. More
by Dawn Norman
Employees Worked With
Ramona Razavi, Elisabeth Sexton, John Sauer
September 19, 2020
Thank you John for be our sales representative it was very good make business with Jonh and the dealer you are so kind and make a effort to understand people who speak English as a second language God bl very good make business with Jonh and the dealer you are so kind and make a effort to understand people who speak English as a second language God bless Jonh and the dealer More
by Jogsnorthlake
Employees Worked With
John Sauer
September 17, 2020
Kyle Edson is the BEST! So thorough, made sure to answer all of my questions and researched the ones he didn't know until he got me an answer. Made sure to make me feel like I matter. Helped make the best all of my questions and researched the ones he didn't know until he got me an answer. Made sure to make me feel like I matter. Helped make the best decision not just on the aesthetics of the car but also what was financially best for us. Couldn't ask for a better rep! He has restored my faith in sales persons. I will DEFINATELY be going back to buy my next car from Kyle. Lisa Brennan made the finance part easy and understandable. I love her temperament and professionalism. This was hands down the BEST car buying experience of my life. I am truly happy with my choice. More
by Knfussell
September 17, 2020
Our salesperson was Kyle. He was absolutely amazing. He made the process as easy as possible. This is our first Mercedes personal vehicle and a large part because of Kyle it will not be our last. made the process as easy as possible. This is our first Mercedes personal vehicle and a large part because of Kyle it will not be our last. More
by Fuss
September 16, 2020
Beautiful dealership showroom, friendly sales people, and especially our salesman, Dan Berry! We would certainly use this dealership in the future! my car was used, but it is cleaner than a brand new one! I especially our salesman, Dan Berry! We would certainly use this dealership in the future! my car was used, but it is cleaner than a brand new one! I am very pleased with my experience with RBM, and Dan Berry! More
by poppynorm9
September 16, 2020
LOVE, LOVE, LOVE my Mercedes from RBM of Atlanta. Bill Favini had answers for all the questions I had. I would highly recommend going to RBM of Alpharetta. Be sure to specifically ask for Bill Favini. Favini had answers for all the questions I had. I would highly recommend going to RBM of Alpharetta. Be sure to specifically ask for Bill Favini. He is the best! More
by Shane
Employees Worked With
