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RBM of Alpharetta
Alpharetta, GA
5,768 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,768 reviews
September 25, 2020
I can’t express it enough about the AWESOME customer I received on 9/24/2020 from Mark Higgs. You did an amazing job from start to finish so I would like to say thank you again received on 9/24/2020 from Mark Higgs. You did an amazing job from start to finish so I would like to say thank you again More
by Ladyjgb
Employees Worked With
Mark Higgs
September 25, 2020
This is our third vehicle purchase with Vadim Russu/ RBM of Alpharetta salesman. We had nothing but THE BEST service from him starting with our request and ending which us driving out of the showroom! Would of Alpharetta salesman. We had nothing but THE BEST service from him starting with our request and ending which us driving out of the showroom! Would highly recommend him! He works for Your best interest!! Thank you Vadim!! More
by Mila
Employees Worked With
September 25, 2020
RBM of Alpharetta always exceeds expectations. I have been buying cars here for several years and have always been impressed with the level of service and the overall experience. Our sales associate, Da been buying cars here for several years and have always been impressed with the level of service and the overall experience. Our sales associate, David Wang, is fantastic. He is knowledgeable about the products and super helpful. More
by ClintStone
September 24, 2020
We can't say enough about our wonderful experience purchasing our new SUV from Dan Berry. He is such a nice guy, very easy to work, and extremely knowledgeable and professional. This was by far the b purchasing our new SUV from Dan Berry. He is such a nice guy, very easy to work, and extremely knowledgeable and professional. This was by far the best experience we have had buying a new automobile, thanks to Dan. More
by dcurl
September 24, 2020
So wonderful fixed everything in great 👍 timely manner. Kim knee the car and even recommending I fix a 79 dollar problem that would have been a nightmare for me ✅👍👊 thanks 🙏🏻 Kim knee the car and even recommending I fix a 79 dollar problem that would have been a nightmare for me ✅👍👊 thanks 🙏🏻 More
by mermaidmountainproperty
Employees Worked With
Kim Cates
September 24, 2020
Dan was Awesome! and We truly enjoyed our experience with Dan and The Sales Manager as well as the Finance Manager Great Dealership and Place to buy a car. Dan and The Sales Manager as well as the Finance Manager Great Dealership and Place to buy a car. More
by brianl2
September 24, 2020
I received AMAZING service, and I am so happy with my new vehicle! Thank you, Mark Higgs (salesman), Ramona Razavi (financial services), and Elisabeth Sexton (product concierge)! vehicle! Thank you, Mark Higgs (salesman), Ramona Razavi (financial services), and Elisabeth Sexton (product concierge)! More
by Shari C.
Employees Worked With
Ramona Razavi, Elisabeth Sexton, Mark Higgs
September 23, 2020
David Wang is classy and top notch. Treated me with first class service with upmost professionalism. Highly recommend this dealership. I had a Great experience with RBM of Alpharetta - Thanks David class service with upmost professionalism. Highly recommend this dealership. I had a Great experience with RBM of Alpharetta - Thanks David More
by Mmalone30
Employees Worked With
David Wang
September 23, 2020
We purchased our new GLC300 from Jeff Twiggs. The entire experience was pleasant, professional and easy. Jeff is very thorough, knowledgeable and polite, he walked us through the process from start to finis experience was pleasant, professional and easy. Jeff is very thorough, knowledgeable and polite, he walked us through the process from start to finish. I highly recommend Jeff Twiggs and RBM. More
by dhyancey
Employees Worked With
September 22, 2020
I was in to have routine service and as Usual Mr Byrd always make my visits painless. He got my vehicle diagnosed, informed me of the diagnosis, got my LOANER & I was on my way. It’s because of the afore always make my visits painless. He got my vehicle diagnosed, informed me of the diagnosis, got my LOANER & I was on my way. It’s because of the aforementioned SERVICE That I drive 14 miles from my HOME instead of going to the DEALERSHIP that’s 3 miles from my house. Thanks! More
by Tchas1
Employees Worked With
Steve Byrd
