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RBM of Alpharetta
Alpharetta, GA
5,766 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,766 reviews
September 29, 2020
Kyle was a pleasant surprise in our auto purchase. My experience in the past has been with pushy, stretch the truth salespeople of which Kyle was not. I will be sending my family and friends to Kyle if experience in the past has been with pushy, stretch the truth salespeople of which Kyle was not. I will be sending my family and friends to Kyle if they have an interest in buying a Mercedes Benz. More
by tomhorton45
Employees Worked With
September 28, 2020
Mark Higgs and RBM of Alpharetta were amazing to work with! They made the whole process of buying my dream car easy and pleasurable. Everyone there is friendly and they go out of their way to get the dea with! They made the whole process of buying my dream car easy and pleasurable. Everyone there is friendly and they go out of their way to get the deal done! Thank you Mark and RBM! Exceptional service every step of the way! More
by Wbrantley
September 28, 2020
this is the 2nd Mercedes we have purchased with Reza - great customer service, knowledgeable about the car's performance, styling and technology. He listened to our requirements and found the perfect car great customer service, knowledgeable about the car's performance, styling and technology. He listened to our requirements and found the perfect car both times. Appointments are right on time as well as friendly and fast. Great experience. Great car. More
by Jane S
September 28, 2020
Andy Sayers was a pleasure to work with. He is very knowledgeable and has personal experience about the company and all their line of vehicles!! Also, Elisabeth Sexton did a fantastic job explaining al knowledgeable and has personal experience about the company and all their line of vehicles!! Also, Elisabeth Sexton did a fantastic job explaining all of the details regarding the GLS450 I purchased. I highly recommend RBM of Alpharetta to anyone looking for purchasing, leasing, or servicing their Mercedes Benz. I will definitely revisit RBM of Alpharetta for the purchase of my next Mercedes!! Great Job to all at RBM!! More
by SL Batey
Employees Worked With
Andy Sayers, Elisabeth Sexton
September 28, 2020
Jeff Twiggs assisted me in buying my new car and he was wonderful. He is very responsive to all forms of communication, which I appreciated. He worked with me until we came to a price we were both comfort wonderful. He is very responsive to all forms of communication, which I appreciated. He worked with me until we came to a price we were both comfortable with. More
by buyer
Employees Worked With
September 26, 2020
I had a great experience buying my new car with John....expert on all the models and options and throughly helpful in my decision. I will be back to see John when we have another need. John....expert on all the models and options and throughly helpful in my decision. I will be back to see John when we have another need. More
by fred.hazel1050
Employees Worked With
September 26, 2020
I experienced an Excellent Car Buying Experience at RBM of Alpharetta. I received Awesome Customer Service with a super polite, professional, knowledgeable salesman: Mark Higgs. I highly Recommend RBM of A of Alpharetta. I received Awesome Customer Service with a super polite, professional, knowledgeable salesman: Mark Higgs. I highly Recommend RBM of Alpharetta to everyone. More
by holdon007
Employees Worked With
David Wang, Mark Higgs
September 26, 2020
Dan Berry took great care of me. I’ve been in a few dealerships over the years but the level of customer service was unmatched. From start to finish, RBM of Alpharetta and Dan provided me with an excel dealerships over the years but the level of customer service was unmatched. From start to finish, RBM of Alpharetta and Dan provided me with an excellent car buying experience. I’ll be sending all of my friends there!! More
by Brittany Lowe
September 25, 2020
This is our third vehicle purchase with Vadim Russu/ RBM of Alpharetta salesman. We had nothing but THE BEST service from him starting with our request and ending which us driving out of the showroom! Would of Alpharetta salesman. We had nothing but THE BEST service from him starting with our request and ending which us driving out of the showroom! Would highly recommend him! He works for Your best interest!! Thank you Vadim!! More
by Mila
Employees Worked With
September 25, 2020
I can’t express it enough about the AWESOME customer I received on 9/24/2020 from Mark Higgs. You did an amazing job from start to finish so I would like to say thank you again received on 9/24/2020 from Mark Higgs. You did an amazing job from start to finish so I would like to say thank you again More
by Ladyjgb
Employees Worked With
Mark Higgs
