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RBM of Alpharetta
Alpharetta, GA
5,766 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,766 reviews
October 02, 2020
Had a good experience picking my dream car Azizi was very helpful in explaining all the different c300 choices and I picked the best with his help. Thank you sir! helpful in explaining all the different c300 choices and I picked the best with his help. Thank you sir! More
by Chiemezie.uka
Employees Worked With
September 30, 2020
The experience at RBM of Alpharetta is extraordinary and second to none and I believe the care that is given to the customer experience culminates with quality, care, and consistency in every interaction wi second to none and I believe the care that is given to the customer experience culminates with quality, care, and consistency in every interaction with this organization. My Salesman Mr. Mark Higgs is one of the best in the Mercedes-Benz sales business and graciously and respectfully provides proven strategies in assisting his customer in making a "lasting impression decision" and not an "impulsive choice" that eliminates buyers remorse in the following days and years to come after the initial excitement of ownership wears off and after leaving the Mercedes lot in your new friend of a Benz! I must recognize the car and warmth of Mrs. Lisa Brennan who awesomely navigated me through the financing portion of my purchase and provided me with every product that I needed to make me a most comfortable consumer and a REPEAT CUSTOMER in the near future. Lastly, the Sales Manager Neil Turry presented there showroom and brand as a home away from home and this is why I'll wholeheartedly recommend this Mercedes- Benz dealership family of RBM Of Alpharetta GA as "THE BEST Of THE BEST DEALERSHIP WHEN YOU NEED A FRIEND WITH MERCEDES-BENZ" More
by God Legend
September 30, 2020
Had a great experience buying a used car at RBM of Alpharetta from Rich Alder last week! Rich made the process easy and pleasant, provided the information that I needed, and took the extra steps neede Alpharetta from Rich Alder last week! Rich made the process easy and pleasant, provided the information that I needed, and took the extra steps needed to get me the car in the timeframe I needed. Would definitely buy from Rich at RBM of Alpharetta again!! More
by RDV
Employees Worked With
Rich Alder
September 30, 2020
I recently purchased a car from RBM Alpharetta and cannot say enough great words about my experience. Mark Higgs was so amazing to work with, was so informative, did not make me feel pressured at all, and re say enough great words about my experience. Mark Higgs was so amazing to work with, was so informative, did not make me feel pressured at all, and really worked with me to make sure I received everything I was really wanting in a car. I bought my first Mercedes at a different dealership and this is now my second, but this experience has definitely made a future repeat customer out of me! Thank you so much for everything, Mark! More
by ddesesa
Employees Worked With
Mark Higgs
September 30, 2020
Whenever I come to RBM, it feels like my extended family, Kim Cates has always made me feel special & her professionalism is second to none. I drive over 100 miles to get my cars serviced at RBM of Alpharett Kim Cates has always made me feel special & her professionalism is second to none. I drive over 100 miles to get my cars serviced at RBM of Alpharetta & it's because of her & the great service that I received each time I visit. More
by AMG
Employees Worked With
Kim Cates
September 29, 2020
Fantastic service and great selection from Mark Higgs and RBM of Alpharetta were determinant on me walking out with a gorgeous C300 4matic, have known for five years now and have no reason to go anywhere els RBM of Alpharetta were determinant on me walking out with a gorgeous C300 4matic, have known for five years now and have no reason to go anywhere else, Mercedes Benz is my brand and RBM of Alpharetta my dealer. More
by gcastag747
Employees Worked With
Roberto Manzur, Peter Leavy, Elisabeth Sexton, Mark Higgs
September 29, 2020
Great working with Kyle Edson! He put together a great deal, delivered the car to us and handled every detail professionally. Highly recommend him and this dealership! deal, delivered the car to us and handled every detail professionally. Highly recommend him and this dealership! More
by parishlowrie
Employees Worked With
September 29, 2020
Awesome experience as always with RBM Alpharetta and Steve Byrd! Great loaner, easy online invoice payment and minimal wait time for both drop off and pick up! Steve Byrd! Great loaner, easy online invoice payment and minimal wait time for both drop off and pick up! More
by GF
Employees Worked With
Steve Byrd
September 29, 2020
A few weeks ago, we purchased a E300 from RBM of Alpharetta. I have been doing business with RBM of Alpharetta and Dan Berry the customer consultant for over 10 years. Dan carefully identified our Alpharetta. I have been doing business with RBM of Alpharetta and Dan Berry the customer consultant for over 10 years. Dan carefully identified our requirements and found the right car we need. I honestly am very grateful for doing business with Dan and The Team at RBM of Alpharetta. When I go there for service, Andrei Bucatari always take great care of my cars. In addition to these guys, I have dealt with Diane in customer delivery, Mary at front desk , Jeff the service manager and Lisa in finance Bill and Reza in sales and Don, Carl and Melisa in service and many other awesome people. I should not forget Randy in Service, he is awesome in checking your car and tell you what's wrong with it. They are all the best in customer care. I appreciate everything these caring people done for me and my family. I will always buy and service my cars here because of their outstanding customer service. Thank you, Ahmad Meradji More
by Ahmad
Employees Worked With
Other Employees :
Carl Denton, Melissa Denewellis, Diane Evans, Elisabeth Sexton
September 29, 2020
Jeff Twiggs was my sales person. He is very professional, honest, knowledgeable about all of RBM line of vehicles and great to work with. *****Amazing honest, knowledgeable about all of RBM line of vehicles and great to work with. *****Amazing More
by weddingtonsylvia
