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RBM of Alpharetta
Alpharetta, GA
5,766 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,766 reviews
October 14, 2020
Mr. Mark Higgs did an amazing job helping me in the transition of the new AMG C43. The experience of this car is phenomenal; simply love it. Nonetheless, another superior customer service performance b transition of the new AMG C43. The experience of this car is phenomenal; simply love it. Nonetheless, another superior customer service performance by Mr. Higgs and the rest of the RBM of Alpharetta's team! I’m super satisfied. More
by Rene
Employees Worked With
Elisabeth Sexton, Mark Higgs
October 14, 2020
Rich Alder was wonderful to work with. He was very responsive and took great care of us. This is our 2nd Mercedes from RBM of Alpharetta. responsive and took great care of us. This is our 2nd Mercedes from RBM of Alpharetta. More
by Tammydockbrown
Employees Worked With
Kim Cates, Rich Alder
October 12, 2020
Gwen is a fantastic salesperson. She kept in touch with us over the multiple months it took for us to decide on a car. Gwen also gave us the best price in the area! Thank you, Gwen! us over the multiple months it took for us to decide on a car. Gwen also gave us the best price in the area! Thank you, Gwen! More
by Zaid
Employees Worked With
October 11, 2020
My daughter was in the market for the 2021 GLA 250 so we started researching & came across RBM. We are huge on reviews & RBM has excellent reviews so we decided to go in for a visit. We were greeted as soon started researching & came across RBM. We are huge on reviews & RBM has excellent reviews so we decided to go in for a visit. We were greeted as soon as we walked in by the nice receptionist. She asked us what brought us in & she immediately called a salesperson to help us. We were assigned to Jeff Twiggs & from the moment we met him he provided us with the utmost in stellar customer service. He was very knowledgeable & professional, but still very personable & easy to talk to. The car buying experience can be stressful, but Jeff made it seamless which meant so much to me because this was my daughter's first time purchasing her own vehicle. Ramona was also amazing in walking my daughter through the finance process & getting all of the documents completed expeditiously. I love the fact that most of the paperwork was signed electronically & saved on a flash drive. Elisabeth was amazing at explaining the features of the vehicle & assisted my daughter in customizing her settings. I would highly recommend RBM and I can 100% confirm that the excellent reviews are well deserved. More
by MsDimples
October 10, 2020
We LOVE our new car! Special thanks to Ms. Gwen Moss, she was excellent. If you ever purchase a car from this dealership. She will be a great access. was excellent. If you ever purchase a car from this dealership. She will be a great access. More
by Reynolds
Employees Worked With
October 10, 2020
Gwen is one of the best sales person we ever work with. We came back and bought the car because of her customer service and beautiful smile and personality. Thanks Gwen We came back and bought the car because of her customer service and beautiful smile and personality. Thanks Gwen More
by Fatemeh khadem
Employees Worked With
October 08, 2020
Vadim is easily the best salesman we have every worked with. He is kind, knowledgeable, patient, responsive, transparent, and answered any questions we had directly or quickly obtained information needed with. He is kind, knowledgeable, patient, responsive, transparent, and answered any questions we had directly or quickly obtained information needed to answer the questions (e.g., calling a previous owner). Without a doubt, this was the most seamless and stress-free purchase we have ever made. I highly recommend RBM in Alpharetta to anyone looking for a fair price and efficient process. Personally, I would ask for Vadim when you go. More
by chance.nicholson
Employees Worked With
October 08, 2020
It was a great experience working with David Wang. There was no stress purchasing my CLS. Elisabeth Sexton was also very knowledgable on the features the car offer. It was great working with RBM. Thank yo was no stress purchasing my CLS. Elisabeth Sexton was also very knowledgable on the features the car offer. It was great working with RBM. Thank you! More
by D.Stone
Employees Worked With
David Wang, Elisabeth Sexton
October 03, 2020
Rich Alder is awesome. He is knowledgeable and considerate throughout the buying process. He even met with me, after purchase, to go over the car. considerate throughout the buying process. He even met with me, after purchase, to go over the car. More
by JAS
Employees Worked With
Rich Alder
October 03, 2020
It was amazing working with Andy Sayers! He put together a great deal for my lease on the GLB250 and handled every detail professionally. He was very informative and really helped me through the entire proc a great deal for my lease on the GLB250 and handled every detail professionally. He was very informative and really helped me through the entire process with ease. His service was impeccable! I highly recommend him and this dealership for your next car lease or purchase! More
by Mkamdar
Employees Worked With
Elisabeth Sexton, Andy Sayers
