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RBM of Alpharetta

Alpharetta, GA

5.0
5,764 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,766 reviews

October 23, 2020

Dan Berry provided an excellent buying experience, from Dan Berry provided an excellent buying experience, from my first inquiry phone call to consummating a contract. Knowledgeable, trustworthy, attenti More

by Scott A
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

RBM of Alpharetta responded

Thank you, Scott A! We are extremely delighted to hear that Dan and the rest of our team at RBM of Alpharetta were able to provide an excellent buying experience. Your 100% satisfaction is our top priority. We do all that we can to make your buying experience the absolute best it can be. We want to congratulate you on your new purchase! We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

October 22, 2020

Found the exact vehicle we were looking for on an internet search that lead to RBM. Tommy responded to our inquiry immediately and provided the necessary information that made our purchase experienc More

by Dwaymire22463
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Suh
Oct 22, 2020 -

RBM of Alpharetta responded

Thank you, Dwaymire22463! We want to thank you for taking the time to share your experience with us. We are beyond thrilled to hear that Tommy was able to provide an excellent buying experience! We do all that we can to make your visit to RBM of Alpharetta the best it can be. We want to congratulate you on your new purchase! Please let us know if you have any questions or concerns, we would love to help in any way we can. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

October 22, 2020

Elisabeth was patient and knowledgeable and made sure I understood all the features of my new car before pulling off. I am beyond please and thankful for the great service received. More

by wdfc87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisabeth Sexton
October 22, 2020

I had a wonderful experience purchasing my First Mercedes with Jeff Twiggs! Jeff was attentive, knowledgeable, and trustworthy. He took time to find a vehicle that met the needs of my family without sacrific More

by wdfc87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

RBM of Alpharetta responded

Thank you, wdfc87! We are so happy to hear that Jeff, Lisa, Elisabeth, and the rest of our team at RBM of Alpharetta made your first Mercedes-Benz purchase wonderful! We do all that we can to make your buying experience the absolute best it can be. We want to congratulate you on your newest purchase, and we hope to see you again for service. As always, if you have any questions, comments, or concerns regarding your new car, please do not hesitate in contacting us. We would be more than happy to help in any way that we can. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

October 19, 2020

Gwen Moss Was A Excellent Sales Person She Gave Us Her Best Advice About The Car She Made Sure The Car Was Fully Detailed When Brought More

by Devantemorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

RBM of Alpharetta responded

Thank you, Devantemorris! We are thrilled to hear that Gwen provided you with excellent service. We do all that we can to make your buying experience the best it can be. We want to congratulate on your new purchase, and if you have any questions or concerns regarding it, please let us know! We would be more than happy to help. As always, we wish you the best. Sincerely, RBM of Alpharetta

October 17, 2020

I am a repeat customer due to the ease and support that John and Mercedes always provide when buying a car. Top notch process, and a friendly !! More

by Ara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 19, 2020 -

RBM of Alpharetta responded

Thank you, Ara! We want to thank you for your continued loyalty and business with RBM of Alpharetta! We are beyond thrilled to hear that John continually provides you top notch service. We do all that we can to make your buying experience the absolute best it can be. We want to congratulate you on your new purchase, and we hope to see you again soon for service. Happy driving! Sincerely, RBM of Alpharetta

October 17, 2020

I had a great experience purchasing my FIRST Mercedes! I had a specific car that I wanted and Jeff worked hard to help me get it!!!! The entire team from beginning to end was a pleasure to work with. Havi More

by rraffield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2020 -

RBM of Alpharetta responded

Thank you, Rraffield! We are happy to hear that Jeff and the rest of our team at RBM of Alpharetta made your first Mercedes Benz buying experience great. We want to congratulate you on your new purchase, and wish you a belated happy birthday! We hope to see you again soon for service. We wish you all the best! Happy driving, RBM of Alpharetta

October 16, 2020

Getting my car serviced at RMB of Alpharetta is always a breeze. Steve Byrd, my service advisor, is knowledgeable, trustworthy and most helpful. I would recommend him to anyone seeking great service. More

by Yvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Oct 17, 2020 -

RBM of Alpharetta responded

Thank you, Yvette. We want to thank you for taking the time to share your wonderful experience with us. We are delighted to hear that Steve took excellent care of you. We do all that we can to make your experience the best it can be. We wish you the best! Happy driving, RBM of Alpharetta

October 16, 2020

Steve Byrd always does a great job making sure my MB S Class gets all the service that is required. RBM Alpharetta is efficient and has me in & out quickly with great service. I’ve used them for years on More

by marweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Oct 17, 2020 -

RBM of Alpharetta responded

Hello, Marweaver. RBM of Alpharetta truly appreciates the kind review! We want to thank you for taking the time to share your experience. We are thrilled to hear that Steve provided high quality service that you deserve! Happy driving! Sincerely, RBM of Alpharetta

October 14, 2020

Mark Higgs did an amazing with helping me find the vehicle I love. Definitely made my first Mercedes purchase worth it! I’m super satisfied More

by Ceballostyren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Oct 14, 2020 -

RBM of Alpharetta responded

Thank you, Ceballostyren! We are happy to hear that Mark made your first Mercedes-Benz buying experience the best it could be. Your 100% satisfaction is our top priority. We want to congratulate you on your new purchase, and we hope to see you again soon for service. We wish you the best! Sincerely, RBM of Alpharetta

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