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RBM of Alpharetta

Alpharetta, GA

5.0
5,763 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,763 reviews

October 31, 2020

This was my first car buying experience and It was everything I looked forward to. I got an amazing car that I LOVE and I owe most of it to Mark Higgs! He was great and I definitely recommend seeing h More

by Tytiona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Nov 02, 2020 -

RBM of Alpharetta responded

Thank you, Tytiona! We are thrilled to hear that Mark provided you with a great first car buying experience! We want to thank you for taking the time to share your experience with us. Congratulations on your newest purchase, and we hope to see you again soon for service! Happy driving! Sincerely, RBM of Alpharetta

October 30, 2020

Best car buying experience ever. John was interested in what I wanted in a car and found me the perfect car. Never pushy. Lisa in finance explained all the warranty options and once again was helpful in wh More

by dwhga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah
Nov 02, 2020 -

RBM of Alpharetta responded

Thank you, Dwhga! We are delighted to hear that John, Lisa, and Leah were able to provide you with an overall great buying experience. We do everything that we can to make your experiences at RBM of Alpharetta the absolute best they can be. We want to congratulate you again on your newest purchase, and we hope to see you again soon for service. We wish you all the best! Happy driving, RBM of Alpharetta

October 30, 2020

Tommy was great!! It was a great car buying experience! Lisa was extremely helpful...and even the receptionist at the front desk remembered my name from the day before. Thank you Tommy and Lisa! More

by AC_EC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Suh
Nov 02, 2020 -

RBM of Alpharetta responded

Thank you, AC_EC. We are happy to hear that Tommy and Lisa provided an excellent buying experience! Congratulations on your newest purchase, and we hope to see you again soon for service. As always, we wish you all the best! Happy driving, RBM of Alpharetta

October 30, 2020

Much appreciate the exemplary treatment I received from RBM of Alpharetta, my salesman, Dan Berry, was amazing, the G.S.M. Peter Leavy, when above and beyond to locate just the right for me Mercedes, not More

by nrgable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mellissa Denewells Service
Nov 02, 2020 -

RBM of Alpharetta responded

Thank you so much, Nrgable! We are delighted to hear that Dan, and the rest of our team at RBM of Alpharetta went above and beyond when providing you with an excellent buying experience. We appreciate you taking the time to share your experience with us! We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

October 29, 2020

I must say that my experience at RBM of Alpharetta was fantastic. My sales representative Reza Azizi was very knowledgeable and professional throughout the entire time of my decision making. This is my se More

by Lisa Spikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

RBM of Alpharetta responded

Thank you, Lisa Spikes! We want to thank you for your continued loyalty and business with RBM of Alpharetta. We are thrilled to hear that Reza has continually been able to provide a fantastic buying experience. We do everything that we can to make your experiences with RBM of Alpharetta the absolute best it can be. We want to congratulate you on your newest purchase, and please let us know if you have any concerns regarding it. Your 100% satisfaction is paramount to us. As always, we wish you the best, and happy driving! Sincerely, RBM of Alpharetta

October 28, 2020

Bill Favini of RBM of Alpharetta makes doing business a pleasure! By far, one of our best car buying experiences. Thanks for making it easy. More

by bengandy
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

RBM of Alpharetta responded

Thank you, bengandy! We are happy to hear that Bill went above and beyond when providing you and your wife a great car buying experience. Your 100% satisfaction is our top priority, and we do all that we can to make your experience with RBM of Alpharetta the absolute best it can be. We want to congratulate you on your newest purchase, and please let us know if there is anything we can do in regards to it. We wish you the best! Sincerely, RBM of Alpharetta

October 28, 2020

Kyle was a referral from close friends and he did not disappoint. Easiest car purchase ever. From initial car intro to white glove delivery will be glad to recommend. More

by Jli43559
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

RBM of Alpharetta responded

Thank you, Jli43559! We are happy to hear that Kyle could provide you with an excellent buying experience and that RBM of Alpharetta was able to earn your business. We want to thank you for taking the time to share your experience with us and we wish you all the best! Happy driving! Sincerely, RBM of Alpharetta

October 27, 2020

SUPER FAST and friendly service. I walked in at about SUPER FAST and friendly service. I walked in at about noon. I test drove the car and signed paperwork all within 2 hours. Vadim was straight forwa More

by Lakiamingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

RBM of Alpharetta responded

Thank you, Lakiamingo! We are happy to hear that Vadim provided you with an amazing buying experience. We do all that we can to provide the absolute best buying experience possible! We want to congratulate you on your new purchase, and please let us know if you have any comments or concerns regarding it. We wish you all the best! Happy driving, RBM of Alpharetta

October 27, 2020

Hassle-free car buying. Streamlined signing process. One of the best dealership experiences I’ve had. Would recommend RBM to anyone interested in a MB. More

by dallas@alpharetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

RBM of Alpharetta responded

Thank you, Dallas@alpharetta. We want to thank you for the kind words about your experience with us. Your complete satisfaction is paramount to us. Congratulations on your new purchase, and please let us know if you have any concerns in regards to it. Happy driving! Sincerely, RBM of Alpharetta

October 27, 2020

We worked with Kyle Edson personally and he assisted us with finding the perfect model with all the options we were looking for.He did excellent job. More

by Kristina Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

RBM of Alpharetta responded

Thank you, Kristina Nguyen! We want to thank you for taking the time to share your buying experience with Kyle with us. We do all that we can to make your experience at RBM of Alpharetta the absolute best it can be. We want to congratulate you on your newest purchase, and we hope to see you again soon for service. Happy driving! Sincerely, RBM of Alpharetta

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