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RBM of Alpharetta
Alpharetta, GA
5,764 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,764 reviews
November 10, 2020
Fantastic process. Very simple and straight forward. No games, excellent transaction. Sid was great to work with and post sales help and support was stellar as well games, excellent transaction. Sid was great to work with and post sales help and support was stellar as well More
by KelvinC63
November 09, 2020
I had the pleasure to work again with Bill Favini of RBM Alpharetta on the purchase of my second Mercedes and his level of service will keep me coming back! He is quick and his attention to detail and my ne Alpharetta on the purchase of my second Mercedes and his level of service will keep me coming back! He is quick and his attention to detail and my needs made the transaction seamless. Ramona Razavi was also excellent and extremely helpful on the paperwork side of the purchase. Michele T. More
by Michele T.
November 09, 2020
Absolutely a wonderful experience! Worked with Kyle Edison and Lee Collins on a new family car. Went beyond and above to accommodate. Kyle was prompt and helpful both times we came back, his profession Edison and Lee Collins on a new family car. Went beyond and above to accommodate. Kyle was prompt and helpful both times we came back, his professional attitude and attention to detail really helped us get into the right vehicle for our needs. We highly recommend this dealership, class act here! More
by Aguyton
November 07, 2020
John never made me feel pressured. He is a benefit and an asset to RBM. I will be recommending John and RBM of Alpharetta to my friends. an asset to RBM. I will be recommending John and RBM of Alpharetta to my friends. More
by Seanasmith100
November 07, 2020
Overall, great experience. We started our search on line so had a specific car in mind. Dan was our sales person, explained the car in detail, provided comparable sales references and was very detailed on f so had a specific car in mind. Dan was our sales person, explained the car in detail, provided comparable sales references and was very detailed on financing options and incentives. More
by Jfarine
Employees Worked With
November 05, 2020
Mark Higgs was fabulous and made my experience of buying my first Mercedes an excellent and easy one! His knowledge of the different models and features where quite helpful in finalizing my purchase. Aside my first Mercedes an excellent and easy one! His knowledge of the different models and features where quite helpful in finalizing my purchase. Aside for being a good sales rep and ambassador for the Mercedes Benz brand, his personality was of the same caliber. Thanks Mark and I look forward to many “smiles and miles”. - Jen King More
by Jen
November 03, 2020
John was very helpful in meeting our specific need to make sure that the car we chose was able to support my husband's back and not cause him more back pain when he drove it as his previous vehicle did. make sure that the car we chose was able to support my husband's back and not cause him more back pain when he drove it as his previous vehicle did. Roberto was extremely helpful in answering all the finance and warranty questions. All around 5 Stars!! More
by Robin
November 03, 2020
We purchased new 2020 mercedes benz from his delarship and was happy about the sale, offer he provided and way he taken care of us. and was happy about the sale, offer he provided and way he taken care of us. More
by Manoj
Employees Worked With
November 03, 2020
We had been searching for a “Certified” used car at several Mercedes and competitor dealerships. The quality of the cars, and the care taken in renewing them to near-new condition, was amazing at RBM o several Mercedes and competitor dealerships. The quality of the cars, and the care taken in renewing them to near-new condition, was amazing at RBM of Alpharetta. Our salesman, Andy Sayers, was very friendly, professional and knowledgeable and made the purchase process enjoyable. Never pushy, he listened well and helped us find the perfect car for our needs. Top notch experience and we love our MB “E” class! More
by Andy&Deb in Cumming
Employees Worked With
Elisabeth helped us understand features on delivery - excellent!, Andy Sayers, Ramona Razavi
November 02, 2020
Very pleasant and professional buying experience. Bought a used non-Mercedes vehicle but felt like we were treated the like a new car buyer. Our salesman Sid went out of his way to be accommodating. Would h a used non-Mercedes vehicle but felt like we were treated the like a new car buyer. Our salesman Sid went out of his way to be accommodating. Would highly recommend dealer to anyone looking for a new or used car. More
by dawgfan85
Employees Worked With
