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RBM of Alpharetta
Alpharetta, GA
5,764 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,766 reviews
November 19, 2020
Had great service!!! Everyone was very helpful !!! Our salesman John was great with us!!! Elizabeth was very helpful showing me how to operate everything in the car. She made me feel very relaxed and sh salesman John was great with us!!! Elizabeth was very helpful showing me how to operate everything in the car. She made me feel very relaxed and showed me everything!!! John did a great job telling us about the car and getting me exactly what i wanted at a price I could afford!!!! Wonderful experience!!!! More
by Susan C Thornton
Employees Worked With
November 18, 2020
We found a used trade-in on the website, and Tommy was easy to work with, in terms of finding a time for us to drive up and working with us on the price. It was a pleasure working him. Worth the drive! easy to work with, in terms of finding a time for us to drive up and working with us on the price. It was a pleasure working him. Worth the drive! More
by MKWalker
Employees Worked With
Tommy Suh
November 17, 2020
I cannot say enough nice things about our experience of working with Vadim Russo to purchase my very first Mercedes. This has been a lifelong dream of mine to own one and Vadim helped make the dream come t working with Vadim Russo to purchase my very first Mercedes. This has been a lifelong dream of mine to own one and Vadim helped make the dream come true. He listened patiently to all of my and my husband’s questions to build my GLE 350 to best accommodate my needs. I picked it up on Saturday and absolutely LOVE it! Thank you, Vadim, for your outstanding service! More
by GoodFortune
Employees Worked With
November 16, 2020
Thanks to M. Higgs for his professional assistance throughout the entire smooth process. Mark was very knowledgeable regarding the features of the vehicles. Great job. throughout the entire smooth process. Mark was very knowledgeable regarding the features of the vehicles. Great job. More
by Sonia
Employees Worked With
Mark Higgs
November 15, 2020
I had an Absolutely wonderful experience! I worked with Mark Higgs(Sales) and Roberto Manzur(Finance) on my first Mercedes Benz. They went above and beyond to accommodate my wishes and got me into my drea Mark Higgs(Sales) and Roberto Manzur(Finance) on my first Mercedes Benz. They went above and beyond to accommodate my wishes and got me into my dream ride. Special shoutout to Mark, who was patient and took the time to let me test drive every car I thought about:-). He has no idea how much that meant to me. He was a pleasure to work with and able to answer every question I had. Very knowledgeable. His professionalism and attention to detail really helped me with my decision. I love my GLA 250!!! I highly recommend this dealership, Class act and Top Notch service!!! - A very happy customer More
by Dpalfred
November 14, 2020
John is/was knowledgeable, friendly, courteous, and eager to please. And he wasn’t the least bit pushy, which I like. Would highly recommend him. to please. And he wasn’t the least bit pushy, which I like. Would highly recommend him. More
by cptramjet
November 14, 2020
I cannot say enough about the great service that I received from Kyle Edson at RBM of Alpharetta. I just purchased a brand new 2021 Mercedes GLE 350 and I could not be happier. Kyle listened to what received from Kyle Edson at RBM of Alpharetta. I just purchased a brand new 2021 Mercedes GLE 350 and I could not be happier. Kyle listened to what was important to me and we found the right care for my needs. Thanks for the amazing service! More
by patrickfulcher
Employees Worked With
November 13, 2020
Kyle Edson is an AWESOME Sales Consultant. He was friendly, informative, and most importantly, honest. My wife and I would recommend him anytime. Thanks Kyle. friendly, informative, and most importantly, honest. My wife and I would recommend him anytime. Thanks Kyle. More
by rodneywatson247
Employees Worked With
November 11, 2020
We started our initial search for a MB with John and he was very helpful, knowledgeable and professional! Great experience with John and the staff at MB RBMAplharetta! was very helpful, knowledgeable and professional! Great experience with John and the staff at MB RBMAplharetta! More
by mp
Employees Worked With
November 11, 2020
Valdim provided excellent service. We felt as though he really cared about what we cared about. Working with him was a joy. He explained everything to us with patience. He was very attentive and thorough. really cared about what we cared about. Working with him was a joy. He explained everything to us with patience. He was very attentive and thorough. We will purchase our next car from him for sure. More
by Shannon
Employees Worked With
