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RBM of Alpharetta
Alpharetta, GA
5,766 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,766 reviews
December 03, 2020
John found me the car I wanted, put up with my crazy questions and demands, had the car delivered to my house and then flew down to Tampa Florida to show me all to new tricks the car does and bought me questions and demands, had the car delivered to my house and then flew down to Tampa Florida to show me all to new tricks the car does and bought me lunch, that’s what I call white glove service! More
by charlygrl2
Employees Worked With
December 03, 2020
Great experience, Comfortable feeling during the whole process. A feeling to more stop by RBM. Awesome...! I would definitely recommend such a good deal with Mr. Vadim Russu. Call me again. process. A feeling to more stop by RBM. Awesome...! I would definitely recommend such a good deal with Mr. Vadim Russu. Call me again. More
by ceohojin
December 02, 2020
Great Dealership with lot of inventory to choose within your budget with lot of options and excellent sales team to choose the right car. Good customer service your budget with lot of options and excellent sales team to choose the right car. Good customer service More
by Venkat Saragadam
Employees Worked With
Mark Higgs
December 02, 2020
This is the second time I purchased a new vehicle from RBM. The first experience 7 years ago was a good one but this one was even better. The reason for that was the excellent service provided by my sales RBM. The first experience 7 years ago was a good one but this one was even better. The reason for that was the excellent service provided by my sales rep, Vadim Russu. His highly professional, no pressure approach was most welcome. He was extremely knowledgeable on the entire Mercedes line and helped me work through a series of decisions without pushing me one way or the other. He was extremely patient and spent all the time with me that I needed. Now that I have taken delivery of the car, he continues to be helpful in answering my questions and helping me learn the new and exciting technology. He is an honest, very helpful rep who represents Mercedes well. I would not hesitate going back to him again. Highly recommended. More
by Bill O
December 01, 2020
David was amazing! Very knowledgeable with great customer service! I will definitely purchase again with David and also send referrals. David made me feel confident and save with my purchase! service! I will definitely purchase again with David and also send referrals. David made me feel confident and save with my purchase! More
by Jasmine Batie
Employees Worked With
David Wang
December 01, 2020
This was my first visit to RBM of Alpharetta. It was a great, seamless experience. Jeff Twiggs and Lisa Brennan were excellent! Jeff was very easy to work with and went above and beyond to take care of m great, seamless experience. Jeff Twiggs and Lisa Brennan were excellent! Jeff was very easy to work with and went above and beyond to take care of me! He kept in contact until he found the right car for me. Lisa made the financing process painless and even more seamless! More
by jamesnangelia
November 30, 2020
It was a great, seamless experience and Dan Berry was It was a great, seamless experience and Dan Berry was excellent. He was very easy to work with and went out of his way to take care of us It was a great, seamless experience and Dan Berry was excellent. He was very easy to work with and went out of his way to take care of us More
by gairyhall
Employees Worked With
November 30, 2020
We've bought many cars from Reza and he always gives us the VIP treatment. We typically can get our paperwork done without the long waits dealerships are known for. When we bring our vehicle in for service the VIP treatment. We typically can get our paperwork done without the long waits dealerships are known for. When we bring our vehicle in for service, Reza is always there to help us with anything we need. He really shows he values our repeat business. Mercedes-Benz are lucky to have Reza and RBM of Alpharetta representing their product. More
by godogs101
Employees Worked With
November 30, 2020
Reza was an extreme pleasure to deal with he was attentive to our needs and always showed eager to help us with our search for a new Mercedes. We will definitely go back and deal with him. Thank you attentive to our needs and always showed eager to help us with our search for a new Mercedes. We will definitely go back and deal with him. Thank you Reza and RBM for your excellent service! More
by f1fan
Employees Worked With
November 30, 2020
Reza was amazing to work with. He was extremely polite and knowledgeable about the Mercedes brand. I will always work with him because he made me feel important and took care of my needs. Highly recommend and knowledgeable about the Mercedes brand. I will always work with him because he made me feel important and took care of my needs. Highly recommend Reza and RBM of Alpharetta. More
by mercguy
Employees Worked With
