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RBM of Alpharetta
Alpharetta, GA
5,745 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,745 reviews
April 07, 2025
I enjoy having a new car but the process of working with sales consultants stresses me out. The nature of the process tends to be confrontational (albeit below the surface) and I perceive it more so than it sales consultants stresses me out. The nature of the process tends to be confrontational (albeit below the surface) and I perceive it more so than it really is. This all changed last week when we had an incredible experience working with Ms. Gwen Moss at Mercedes-Benz RBM Alpharetta! From start to finish, she made the car buying process easy, enjoyable, and even fun—which is no small feat. Her professionalism, expertise, and genuine thoughtfulness truly set her apart. Gwen took the time to understand what we were looking for, answered every question with patience and insight, and guided us through each step with ease. I felt she was my advocate when it was necessary to speak with higher management. We can’t thank her enough for making this such a smooth and memorable experience. Highly recommend working with Ms. Gwen Moss, if you’re looking for a top-tier experience! More
by Bia
April 06, 2025
I just purchased my GL300 from Gwen Moss. I absolutely love my first Mercedes and was grateful for not only an outstanding product but also a fabulous car buying experience with Gwen! High r I absolutely love my first Mercedes and was grateful for not only an outstanding product but also a fabulous car buying experience with Gwen! High recommend for future car purchases. Thank you Gwen! You knew your products and could relate to my needs and provided even further insight for me to consider. Fantastic!! More
by Justine
April 04, 2025
This dealer had the most number of vehicles of the model i was interested to buy. i was interested to buy. More
by Evacampana
April 03, 2025
We’ve had the most wonderful and excellent experience at the dealership. Everyone was great, happy, helpful, and great service. the dealership. Everyone was great, happy, helpful, and great service. More
by Oxana
Employees Worked With
April 02, 2025
Definitely would recommend RBM and our salesperson, Sid Karaca. Easy process and great communication! Thanks again!!! Karaca. Easy process and great communication! Thanks again!!! More
by burcon@windstream.net
April 01, 2025
Bill Favini at RBM of Alpharetta has been such a great help. His customer service and attention to detail is unmatched. Highly recommend. help. His customer service and attention to detail is unmatched. Highly recommend. More
by yashabee
Employees Worked With
March 31, 2025
Kyle Edson was outstanding and very helpful. I would definitely buy from him again. Everyone at the dealership that we spoke with was amazing. I would definitely buy from him again. Everyone at the dealership that we spoke with was amazing. More
by Upctruck
March 31, 2025
Smooth, professional, and thoughtful - Reza Azizi has been our life long partner and delivers for our family every time. Great experience and would recommend to anyone in the market across Georgia. Outs been our life long partner and delivers for our family every time. Great experience and would recommend to anyone in the market across Georgia. Outstanding! Treats us like family every time! More
by ryan.d.franco
March 29, 2025
Excellent service, transparent pricing, and knowledgeable staff. Highly recommend for a stress-free car buying experience. staff. Highly recommend for a stress-free car buying experience. More
by RC
Employees Worked With
March 29, 2025
Best car buying experience. Big shoutout to Linda Luu. In my best Kevin Durant voice, Linda Luu “is the real MVP.” Big shoutout to Linda Luu. In my best Kevin Durant voice, Linda Luu “is the real MVP.” More
by shawn.markie
