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RBM of Alpharetta

Alpharetta, GA

5.0
5,361 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,361 reviews

February 27, 2024

We had an excellent experience at RBM of Alpharetta. Sid Karaca was very knowledgeable, helpful and pleasant to work with. He was not pushy at all, and we felt very comfortable shopping for our next veh More

by Michael F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

RBM of Alpharetta responded

Hi Michael, We can’t thank you enough for your wonderful review! It’s fantastic to hear that Sid Karaca provided you with such a positive experience during your visit to our dealership. At Mercedes, we strive to deliver excellence in every aspect of our service, and its clear that Sid embodies that commitment. We’ll be sure to recognize Sid for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

February 26, 2024

Britt is a crucial elelment for anyone in the market for a Mercedes Benz and is an asset to the RBM team. His extensive knowledge of MB products is key to assisting customers with their specifications. He g More

by E R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

RBM of Alpharetta responded

Hello E R, Thank you for your glowing review! We’re delighted to hear that your experience with Britt Kaminsky exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it’s wonderful to know that we achieved that with you. We’ll be sure to pass along your kind words to Britt and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

February 26, 2024

Britt became my partner in buying a MB. He walked me through every step with a smile, jovial anecdotes, in-depth product knowledge, and amazing energy. When he said "That's the best we can More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cook
Feb 29, 2024 -

RBM of Alpharetta responded

Hi Joe, Wow, thank you for your kind words! We’re thrilled that Britt Kaminsky was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Britt made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Britt and commend him for his outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best wishes, Your Friends and Family at RBM of Alpharetta

February 26, 2024

Lori Mohr was a pleasure to work with. Knowledgeable and friendly. Not a pushy sales person at all! More

by Peggy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

RBM of Alpharetta responded

Hello Peggy, Our team was elated to read that Lori Mohr took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Wishes, Your Friends and Family at RBM of Alpharetta

February 25, 2024

Dealing with Britt and the RBM team was absolutely amazing. RBM’s purchasing experience was second to none. The entire process was seamless start to finish. Britt was extremely kind and professional n More

by Waylon R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

RBM of Alpharetta responded

Hi Waylon, We can’t thank you enough for your wonderful review! It’s fantastic to hear that Britt Kaminsky provided you with such a positive experience during your visit to our dealership. At Mercedes, we strive to deliver excellence in every aspect of our service, and its clear that Britt embodies that commitment. We’ll be sure to recognize Britt for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

February 24, 2024

We had an enjoyable buying experience and were impressed with everyone we dealt with at the dealership. We will be back. More

by JBB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
Feb 29, 2024 -

RBM of Alpharetta responded

Hello JBB, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

February 24, 2024

Awesome experience with Jeff Twigg. He took the time to asses our needs and made a great recommendation also providing manufacturer’s incentives to make it come together. Lisa did a gr More

by tgrace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk. She is awesome!
Feb 29, 2024 -

RBM of Alpharetta responded

Hello Tgrace, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Jeff Twiggs ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

February 24, 2024

RBM of Alpharetta is an outstanding dealership! From my sales rep Vadim Russu to finance Rachael I had a flawless experience. Both were professional and friendly. Ron Hill Beavercreek OH More

by ronh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

RBM of Alpharetta responded

Hi Ronh, Thank you for choosing RBM of Alpharetta! Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Vadim Russu. Please let us know if we can be of any further assistance to you now or in the future. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

February 23, 2024

Great experience with my purchase of a certified pre-owned E350. Jeff Twiggs was amazing to work with. He made the process easy and enjoyable. More

by David.barfield92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

RBM of Alpharetta responded

Hi David.barfield92, Thank you for choosing RBM of Alpharetta! Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Jeff Twiggs. Please let us know if we can be of any further assistance to you now or in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

February 23, 2024

Awesome staff and nice environment. They will not force you for anything. A great car buying experience. This is our first time buying a used car from RBM of Alpharetta. We worked wi More

by sathish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

RBM of Alpharetta responded

Hello Sathish, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Britt Kaminsky. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

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