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RBM of Alpharetta
Alpharetta, GA
5,763 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,763 reviews
April 08, 2022
I had been trying to find a 2021 or 2022 CLA45C4 since May/June 2021. I originally was going to ship myself one from California and brought the financial paperwork into RBM to have the figures double chec May/June 2021. I originally was going to ship myself one from California and brought the financial paperwork into RBM to have the figures double checked. I wasn’t even sure RBM would be willing to help me since the deal didn’t involve them, but Lisa Brennan sat down with me and offered another set of eyes to closely review the numbers. Since we were so close in price to a new car I reached out to Dan Berry with a custom build I had in mind. I had to wait awhile for the car to be completed and delivered, but the dealership was very helpful and communicative regarding the timeline. I picked up my car on Wednesday and am very happy. This has been a positive experience and I would definitely recommend this team. Thanks for your great service. More
by dthompson2810
April 07, 2022
I’m always impressed with RBM service from when i arrive to pickup. They are courteous and responsive to my car’s repairs. Steve Byrd my Service Representative always accommodates my needs and is most effic to pickup. They are courteous and responsive to my car’s repairs. Steve Byrd my Service Representative always accommodates my needs and is most efficient in understanding what is needed. Thank you all at RBM! More
by tmmccarthy1
April 07, 2022
Mark is great to deal with. Works to find out your needs and wants to help get your needs met. Very flexible with scheduling. Calls back and does what he says he will do. Highly Works to find out your needs and wants to help get your needs met. Very flexible with scheduling. Calls back and does what he says he will do. Highly recommended! Mark is interested in earning your longterm business. More
by Hammerone2
Employees Worked With
Mark Higgs
April 07, 2022
Great experience so far. Hope the service department lives up to the standard Royce has set. Very knowledgeable, friendly sales rep. Hope the service department lives up to the standard Royce has set. Very knowledgeable, friendly sales rep. More
by Judi schoeler
Employees Worked With
Royce Worley
April 03, 2022
Mark Higgs is good, patient, and is quite dedicated to attend to the simplest details attend to the simplest details More
by hprice592
April 01, 2022
Jeffery Twiggs was awesome. He was very patience and it was a pleasure working with him. And I LOVE my BENZ!!!. He was very patience and it was a pleasure working with him. And I LOVE my BENZ!!!. More
by Janetsharpe39
April 01, 2022
Dan Berry, is one of the most courteous, professional and someone who always goes above and beyond to help his customers. I’ve know Dan for over 6 months now, I’ve been coming to the dealership for over 7-8 someone who always goes above and beyond to help his customers. I’ve know Dan for over 6 months now, I’ve been coming to the dealership for over 7-8 years now for servicing my E-class, and now ordered GLE with Dan, and not once that he has not gone above and beyond to accommodate me and my car needs. I yet have to find a customer service like what Dan delivers, so kudos to him! I believe it’s people like Dan Which makes RBM of Alpharetta, being the one of the best in the business. Last and not least, Dan is an amazing and genuinely great human being, which I value more than anything else! Dan .. YOU ROCK MAN! Keep up the great work!!!! More
by muhammad.ali
March 31, 2022
Mr. Mark Higgs is very professional and friendly. He did an awesome job. We loved to do the business with him. We definitely will recommend him to our family and friends. an awesome job. We loved to do the business with him. We definitely will recommend him to our family and friends. More
by Michellelin7890
Employees Worked With
Mark Higgs
