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RBM of Alpharetta

Alpharetta, GA

5.0
5,761 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,761 reviews

May 01, 2022

Rich is So nice and wonderful to work with. He goes above and beyond to make sure your happy. More

by ramierusso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Alder
May 02, 2022 -

RBM of Alpharetta responded

Thank you, RamieRusso, for the wonderful review. We are pleased to hear that Rich took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

April 30, 2022

Easy process and courteous. Razi was great.I will definitely come back for my next purchase. More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Apr 30, 2022 -

RBM of Alpharetta responded

Thank you very much, Jeff! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

April 29, 2022

We just had a fantastic experience buying a new GLS 450 from John. Such a pleasure working with him. It truly was a great car buying experience. No pressure and no BS whatsoever. John is extremely professi More

by mlrottner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

RBM of Alpharetta responded

Thank you very much, MLROTTNER. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that John could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

April 29, 2022

We had a wonderful experience with RNM. Tommy, our salesman, was amazing and made the sale process really smooth. He went above and beyond for us and tried to help as much as possible. Grea More

by Christina K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Suh
Apr 29, 2022 -

RBM of Alpharetta responded

Thank you, Christina. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Tommy could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

April 26, 2022

This entire process was so easy and amazing. True professional people working tirelessly to provide you with the best deal and great experience. Vadim is the best, he made this experience seamle More

by Nosalynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

RBM of Alpharetta responded

Thank you very much, Nosalynn! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Vadim took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

April 25, 2022

Jeff was a pleasure to work with and made my purchase seamless !! Thanks again to Jeff and Roberto Manzur in the finance department. More

by tblankenship4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

RBM of Alpharetta responded

Thank you, tblankenship4. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Jeff could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

April 23, 2022

RBM Alpharetta was the best car buying experience I’ve ever had. Vadim was such a helpful sales agent and the finance department was the best I’ve ever dealt with. I highly recommend this dealership! More

by Logan.rush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

RBM of Alpharetta responded

Thank you very much, Logan. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Vadim could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

April 22, 2022

A great group of professionals that are passionate about their brand. Vadim was a great salesman to work with! More

by Eric D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Apr 22, 2022 -

RBM of Alpharetta responded

Thank you, Eric, for the kind words about RBM of Alpharetta. We're delighted to hear that Vadim took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new C 63, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

April 21, 2022

Found RBM of Alpharetta after moving to Georgia from Virginia (northern part near DC). RBM experience on first visit for warranty work was great! More

by Davidblevendusky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Apr 22, 2022 -

RBM of Alpharetta responded

Hello, David! We are thrilled to hear that Steve provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

April 19, 2022

Jeff was amazing and nice guy. I have looked for a vehicle for 3 months and I decided to come here. I love my BENZ a lot. Thank you so much !! More

by NICKTRAN.30121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

RBM of Alpharetta responded

Thank you, Nick. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Jeff could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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